Ashlie Y. Email & Phone Number

Greater Seattle Area

• Succeeded in the concurrent automation and implementation of the payroll, timekeeping, vacation request/accrual tracking and training systems• Managed and streamlined the following processes; recruiting, new hire onboarding, training, employee evaluations, corrective action, timesheet edits/verification, payroll processing, workers compensation injury/payroll reporting and terminations• Created an extensive administrative procedure manual detailing out all aspects of the Assistant Administrators job duties• Composed exceptional training curriculum, which maximized team effectiveness and maintained compliance of teams annual continuing education requirements • Constructed a budget forecast to actuals reporting template for each department, which linked to the departments credit card reconciliation and expense reimbursement form, resulting in efficiency and accuracy in consolidation and monthly budget tracking and reporting • Coordinated work flow among five department managers and co-supervised 25+ Caregivers. Prioritized and delegated tasks, provided motivation and direction to create a positive work environment and ensured accurate, on-time completion of manager action items

• Conducted an audit of the company’s 2012 benefit plan year and discovered $6,000 in billing and payroll deduction errors and rectified the issue, within my first month of employment• Developed an employee benefit tracking process that streamlined monthly bill reconciliation and payroll benefit deductions• Managed company benefit programs including the negotiation of all benefits contracts, monthly benefits eligibility notifications, processing of enrollment forms, and terminations• Mentored and partnered with 15 Assisted Living Administrators to assist them with their employees; on-boarding, development, employee relations, corrective management, and termination• Ensured accurate and consistent application of companies policies and procedures in accordance with federal and state laws• Implemented disciplinary action and performance improvement processes• Improved on-boarding and exit processes and procedures• Managed Workers Compensation Claims/Unemployment Claims and attended phone hearings

Oversaw the planning, direction, and management of all payroll and benefit program activities.• Awarded employee of the quarter for co-facilitating a three month implementation of the first ever HRIS system by independently facilitating the payroll, benefits, time-off plans and timekeeping portion of the implementation• Designed, developed and delivered training on the new timekeeping system (Webtime) for employees and managers• Partnered with Analytics to automate and streamline the transaction bonus and agent event payout reporting, email notification, and payroll processes• Prepared and processed multi-state, semi-monthly payrolls for 430+ non-exempt and exempt employees and a monthly bonus payroll for 200+ Real Estate employees• Insured vacation, sick, holiday, overtime, and double-time pay calculations were correct for each semi-monthly payroll• Collected and audited 270+ manual timesheets per payroll prior to the implementation of Webtime in May 2012• Processed garnishments, support orders, and tax levies according to state and federal law• Calculated and entered deductions for employee benefit elections and changes• Managed company benefits programs, negotiated all benefits contracts, administered company open enrollment, aided with new hire benefit enrollment, and reconciled monthly vendor billing• Assisted Human Resources with the preparation of employee exit documents, and final paycheck calculations

Managed payroll, employee benefit programs, accounts payable, coached and mentored 7 Supervisors both on-shore and off-shore regarding employee corrective management, conflict resolution and development.• Executed the job duties of the Director of Human Resource during their six month leave which included: directed HR team of two, met weekly with CEO, partnered with Executive business leaders to support their business needs, and provided Executives with weekly departmental status updates• Conducted weekly 1:1 meetings with Supervisors to discuss their teams; development, employee relations, corrective management, and provide guidance for writing performance reviews• Negotiated all benefits contracts, administered company open enrollment, managed medical benefits, 401K , and assisted with participant insurance claim resolution• Implemented two payroll systems within one year• Developed a payroll detail tracking process that eliminated payroll errors• Developed and implemented an automated change of status approval process• Improved on boarding and exit process and procedures• Managed and trained New Employee Orientations• Created an accounts payable budget-forecast process to assist CEO with expenditure cash flow• Established corporate travel and expense policies and procedures• Recruited staff and entry-level positions utilizing behavioral interviewing techniques• Ensured accurate and consistent application of companies policies and procedures in accordance with federal and state laws

Managed Human Resource, office administration, and operations. Responsibilities included employee relations, new hire on boarding, travel and event planning, billing, accounts payable and receivable, shipping and receiving and inventory control. • Launched employee evaluation processes • Established personnel policies and procedures • Compared and analyzed medical benefit plans and administered chosen programs • Organized and supervised employee morale events and company holiday parties • Recruited personnel, via uploading employment opportunity information to internet job boards • Interviewed and screened potential candidates • Prepared and distributed payroll • Implemented and maintained both electronic and hard copy filing systems including: Human Resource, employee, investor, customer, vendor and contracts which supported various due diligence and financial audits • Expedited administration of A/P and A/R • Developed customer collection processes • Negotiated office equipment contracts • Facilitated company office move • Supervised administrative staff

Managed all aspects of company domestic and international travel, event planning and general office administration including: inventory control, shipping and receiving, and customer service. • Facilitated temporary company move of over 25 employees with less then a 24 hour notice • Coordinated and negotiated pricing for over 50 employees and their families for holiday company trip to Hawaii: included transportation, hotel, activities, set-up and execution of virtual office • Planned company New Years Eve party successfully with less than a 24 hours notice • Managed all aspects of company travel • Maintained travel cost spreadsheets

Assisted and performed administrative functions such as; CARE and Safety Committee Secretary and Team Red Coordinator. • Spearheaded CARE employee morale events • Coordinated community service events including volunteerism for Habitat for Humanity • Transcribed and distributed weekly Executive, CARE & Safety meeting summaries • Produced the monthly newsletter • Created all Sales and Catering contracts and banquet event orders • Implemented and maintained filing system for Sales and Catering client files