Ashli J. Hall Email & Phone Number

Sugar Land, Texas

▪ Oversee client billing staff and timely production of all billing documentation▪ Monitor nursing billing production and submission of charge items▪ Setup, evaluate and monitor internal software to ensure transmission of charge items▪ Assist with recruitment, training and evaluation of personnel and continuous training of existing staff▪ Communicate with clients and employees through written and verbal forms▪ Forecast/set goals and identify and allocate resources needed to complete tasks▪ Set employee standards, evaluate ongoing work, and take corrective action as needed▪ Submit reports to the accounting department per protocol▪ Provide services in a responsive, timely and accurate manner to both clients and employees

▪ Serve as the liaison with clinic operations to ensure all corporate protocols are in the system, by patient, and are followed by external and internal groups as per company specifications▪ Handle appointment booking, billing matters, and overall maintenance of the accounts▪ Meet with customers in-person to discuss and review account needs and protocols▪ Supervise and monitor physician clinic schedules to ensure proper coverage▪ Manage the Occupational Medicine Database and provide customer support▪ Review patient account for billing completeness and accuracy▪ Train, orient and mentor new clinic employees

▪ Handled the intake and scheduling for all corporate occupational medicine and workers compensation and performed visit appointment scheduling for the Be Well at Shell Program▪ Managed department database and researched/developed Wellness programs▪ Coordinated and delivered company wellness programs▪ Analyzed performance measures▪ Coordinated workshops and seminars to educate the community▪ Planned and executed wellness projects

▪ Assisted in the Area Agency on Aging and the Care Connection Aging and Disability Research Center with providing services for the elderly as well as disabled children▪ Filed medical records and performed data entry▪ Provided exceptional customer service while taking incoming and outgoing calls▪ Assembled medical records and charts▪ Collected payments and deductions