Ashling Diamond Email & Phone Number

Vancouver, BC, CA

Vancouver, British Columbia, Canada

• Provide coaching, mentorship and support to the Sr. Member Engagement Coordinator(s).
• Ensure Chapter events are strategically designed to meet member/student/candidate needs.
• Regularly reviewing past events for opportunities to improve and performing outreach to regional organizations to encourage Chapters to explore new and different events.
• Establish and foster relationships with Chapter volunteers across the province to increase visibility and engagement.
• Proactively recruit new volunteers, with an emphasis on increasing awareness and motivation to become a volunteer, while working with Chapter leaders to ensure succession plans are in place.
• Assist with the development of Key Performance Metrics and targets to help identify opportunities for improvement while providing support with regular assessments of the Chapters Program.

Vancouver, British Columbia, Canada

• Lead support for CPABCs 16 Chapters across British Columbia.
• Establish and maintains relationships with Chapters leaders and volunteers across the province.
• Coordinate and support regional Chapters events and restart initiatives following the pandemic.
• Inform the development and proposal of new member engagement initiatives.
• Organize and deliver training to Chapter volunteers individually or through the creation of trainings seminars
• Assist in recruiting Chapter Board volunteers

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Create, coordinate and execute a diverse schedule of events for members.
• Coordinate meeting and webinar events through Zoom platform.
• Liaise with external suppliers and internal departments to confirm event logistics to ensure the successful running of events.
• Update web content as needed through the content management system of the Club website.
• Update and maintain member records and provide the issuance and updates of certificates.

Vancouver, British Columbia, Canada

• Provide administrative support primarily to the Vice President and to the Managers of the department as directed.
• Organize the Vice President’s workflow, files, tasks, and deliverables.
• Plan and schedule insurer meetings via Zoom
• Assist with completion of various documents, including broker questionnaires, surveys, profiles, compliance requirements, etc.
• Assist in conducting research and/or prepare various reports, projects, and/or initiatives

County Dublin, Ireland

• A key role in a small busy Training Department which is part of the Institute of Directors in Ireland.Our focus is on the personal and professional development of our members with online resources, workshops.
• Play a key role in assisting with the running of The Chartered Director Programme, supporting professionals from the beginning, throughout and after the programme has ended and I act as the main point of contact with.
• Organise, implement and ran Chartered Director network events, Chartered Director working sessions and graduation ceremonies.
• Support the Training team in the development, promotion and running of approximately 20 training workshops each year.
• Assist with Board Room Evaluation commissions as and when required.

Europa House, Harcourt Street, Dublin 2

• The Institute of Directors in Ireland is a dynamic network of 3,000 business leaders drawn from companies large and small in Ireland, which include: chief executives/managing directors; chairpersons; non-executive.
• Strategic recruitment of new members through various communications channels and campaigns
• Process membership data on IoD database and IoD website with high attention to detail ans accuracy
• Deliver high quality, prompt and customer focused service to IoD members on the telephone, in person and by email, ensuring all information and communications are professionally presented and accurate.
• Attendance at 30+ events, morning, lunchtime and evening member events including registration of members at arrival.

Pall Mall, London, United Kingdom

• To act as the main point of contact for all 23 Activity Committees within the Club
• Ensuring the highest standards of customer service is delivered to the members, through the successful running of their event/activity.
• Assist in the co-ordination of events for all Activity Committees, ensuring that all details for the function are conveyed correctly to all involved departments and the members involved
• Booking any type of committee function by email, telephone or in person – including but not limited to activity tuition and lessons, annual dinners, lectures, committee meetings, lunches and dinners, and in putting.
• Provide a first-class events programme by administering the annual activities events calendar under the direction of the Head of Membership and the Committees Secretaries.
• To meet with Committee Members to discuss details of their event and continuing to act as key liaison for the event

Pall Mall, London, United Kingdom

• To manage the membership desk daily workload and ensure to provide accurate and timely answers and solutions in a key member facing role
• To provide proactive and efficient communications to members and non-members, ensuring phone and email queries are dealt with promptly and accurately. At all times demonstrating superior levels of customer service
• Communicate confidently and effectively across all levels and department within the club
• To administrate the entire lifecycle of a member Receive and check all types of forms for thorough completion and chase where necessary. Processing forms onto membership database and waiting list
• Ensure all existing member and new member invoicing is accurate at that corresponding account payments are dealt with thoroughly and promptly
• Event planning, organising and implementation of member events within both clubhouses

Navan, Co Meath Ireland

• Responsible for clerical duties such as filing, keeping record of patients, scheduling patient’s appointment, handling phone calls and replying.
• Register new patients according to established office protocols
• Make and confirm appointments with patients
• Exhibit confidentiality and discretion
• Pull and update patient files after each appointment
• Order office and dental supplies

Ireland, Co. Louth

• Customer Service
• Handling phones and emails
• Ability to prioritise workload in a fast paced demanding team environment
• Remaining calm under pressure
• Following protocol in regards to strict requirements required by customers
• Marketing experience and new account set up

Myrtle Beach, South Carolina Area

• Customer service
• Cash handling
• Serving food and drink in a fast paced environment
• Cleaning, stocking and organising

Set up rooms for confrences/banquets/weddings/meetings etc. Served food and drink

Bachelor Of Business Administration (Bba), Events And Hospitality Management, 2:1

Event Management 2008 – 2011 Bachelor of Business Degree Bachelor of Business Degree (Honours) (2:1) 2011 – 2012

Junior Cert And Leaving Cert

Junior Certificate and Leaving Certificate