• Provide comprehensive support services to President & CEO.• Provide sophisticated calendar management, manages all scheduling and travel logistics for CEO and Executive Staff• Conducts research and analysis on company’s interest• Prepare and edit correspondence, presentations, reports, and memos. • Support the staff in strategic communications, organizational strategy, and all other special projects assigned. • Organize meetings and events for convenings, retreats, conferences, awards events, board meetings, and other logistics. • Serve as a liaison and support to Board of Directors.• Provide administrative support for staff, board, committees, divisional groups, and round table groups.• Direct all staff, independent contractors, consultants, or volunteers working on behalf of the organization.• Maintained accurate records and full compliance with government regulations and agency guidelines.• Coordinates with the controller with invoicing, expenses, reimbursements, payroll, and payments.• Completes publications orders and coordinates production.• Address all questions and concerns internally and externally.• Submits matters of the organization’s interest to publications editors.• Maintains inventory and order office supplies.• Keep and organize business records. • Handle all accounts receivable and payable duties using multiple accounting software.

• Managed and controlled incoming correspondence.• Provided administrative support for 11 staff members.• Reviewed documents to certify that all materials are grammatically accurate.• Handled building permits applications before submission, by coordinated with Project Managers to ensure all data was accurate based on project and county's regulations.• Identified requirements needed and communicate effectively with inspectors, clients, Project Mangers, and contractors during permit processing.• Maintained, monitored, and developed reports on company's vehicles on preventative maintenance, repairs, fuel usage and cost, ensured that vehicle operators had valid licenses, all vehicles are up to code according to regulations. Coordinated and scheduled all relocations of personnel, vehicles, and equipment.• Resolved conflicts that may arise in office or on job sites with staff, clients, vendors, or contractors.• Completed accurate and efficient database management hardcopy and electronically to support operational and recordkeeping requirements.• Provided customer services via email, phone, CRM software, or in person• Controlled inventory by checking stock, ordering, receiving shipment, labeling materials, and coordinating distribution.• Organized team workload and prioritized tasks to streamline functions in deadline-driven environment.• Responded quickly and precise to emergency situations, by following protocol and communicated with appropriate department.• Maintained and processed invoices, deposits, and money logs.• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.• Monitored, verified, and approved invoices and reviewed balances using financial software to assess balance sheet for variances.• Reviewed and processed employee expense reports and vendor invoices for payment.• Created, documented, and followed up on all customers’ invoices.

• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.• Distributed mail to residents and businesses, approximately 600 customers per shift displaying wonderful customer service.

• Evaluated current service needs and product satisfaction levels with established customers to improve offerings.• Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.• Organized and coordinated conferences and monthly meetings.• Transcribed minutes of meetings, executed meetings, and events for company.• Generated and updated spreadsheets and databases to track, analyze and report on performance and sales data.• Prepared documents, reports and presentations for executives and board members.• Processed travel expenses and reimbursements for executive team and senior management group.