Ashlund Dunaway Email and Phone Number
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Growing market share and providing differentiated customer experiences is challenging for any company. Add in inefficient systems, nuanced product information, talent retention obstacles, and compliance adherence and it can seem ever farther out of reach. That’s why having the right enablement leader can make all of the difference - one who can lead agile teams to translate complex information into simple learning experiences, driving bottom-line business results.For the past 12+ years, I've led high-performing teams within the global fitness, retail, real estate, and fintech spaces. Through those experiences I've equipped customer-centric brands with scalable solutions during periods of hyper-growth, stabilization, and business contraction. At Better.com, I led from the trenches to spearhead global learning, development, and revenue enablement for a customer-centric organization. My work required a high level of emotional intelligence, strong cross-functional partnerships, and results-based adult learning designs for this 2021 #1 LinkedIn Startup.In the fall of 2022, I joined Vouris to help growing companies thrive through building and implementing a strategic GTM approach. If you’re in the learning & development or enablement space and want a collaborative place to share ideas, send me a message on LinkedIn. My door is always open to others seeking to connect!
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Director, Delivery Excellence And IntegrationSafi MediaHighlands, Nc, Us -
Senior Director, Customer Development ► Revenue Enablement | Gtm AdvisorVouris Sep 2022 - PresentPleasanton, California, Us -
Member & MentorSales Enablement Society Aug 2022 - PresentWorldwide , Us -
FounderAdventure Designed Jul 2020 - Dec 2023“Travel is like an endless university - you never stop learning" (Harvey Llyod). I find travel experiences enable us to walk away with fresh perspectives, intangible souvenirs, and deeper understanding. What more immersive learning experience exists? With that in mind, I founded Adventure Designed to fuel the learning adventures of others. We curate unforgettable travel experiences customized completely for our clients. Our offerings range from dream vacations, to workaways, to day trips close to home, saving our clients time and maximizing the overall value of their experience.✓ Cash flow positive within first year✓ Contributing travel writer for Scoop Charlotte, the leading lifestyle resource for women in the greater Charlotte area -
Director, Global Revenue Enablement ► Customer Journey | Curriculum Design | Talent ManagementBetter Sep 2020 - Aug 2022New York, Ny, UsAfter serving as a senior leader within Leadership Development and Enablement Training, I was promoted to lead global onboarding, upskilling, change management, and strategic enablement interventions for all employees contributing to revenue generation.I led a team of 40+ geographically dispersed learning and enablement professionals across 5 global teams responsible for: onboarding new hires, transitioning employees, upskilling teams, business partnerships, new product education, change management, and leadership development for over 7,000 individuals at this Fintech start-up. Team included business partners/consultants, instructional designers, content creators, trainers, learning analytics, program managers, project managers, and learning operations.✓ Oversaw strategy and execution of over 336 live training sessions, blended learning, and on-demand learning experiences.✓ Built company's first leadership development program consisting of functional onboarding, behavioral development, continuing education, and 1:1 coaching. Program maintains 98+ Net Promoter Score (NPS) resulting in increased staff retention and significant cost savings. ✓ Saved $54M in 2021 after designing global upskilling/change management training. ✓ Developed and delivered performance learning program for leaders to compliment company's annual performance review cycle. Program resulted in increased completion rate of cycle and a 20% increase in direct reports citing they received impactful feedback from their manager. ✓ Boosted productivity of learning and enablement teams by 30% and reducing costs by over $600,000 annually through streamlined workstreams. -
Area Director ► Gtm Strategy | Customer Education | Talent DevelopmentWework Jan 2019 - Jun 2020New York, Ny, UsHold full P&L responsibility for a ~$62 mm/yr business of 10 locations across 3 states. Recruit, hire, and support development of sales, customer experience, and account management team. Administer and evaluate performance management systems. Identify learning opportunities and work cross-functionally to develop new enablement content.✓ Crafted and executed a customer education program within 6 months to onboard 2,500 new customers to the growing market✓ Scaled region from 10 to over 40 team members by implementing learning and enablement programs that increased revenue by 30% over company targets✓ Developed and implemented an entrepreneurial mindset training for operations resulting in an OpEx decrease of over 44% while simultaneously sustaining customer satisfaction (as measured by NPS)✓ Promoted within 1 year, tripling scope and responsibility to support growth of Southeast Region -
Regional Director ► People Development | Gtm Strategy | Business OptimizationFlywheel Sports Jul 2016 - Jan 2019Austin , Texas, UsLed Southeast & Midwest business for a boutique fitness studio organization in 7 markets with 300+ employees. Responsible for full P&L accountability of this ~$36 mm/yr business, KPI identification and achievement, customer experience, recruitment, onboarding, training, omnichannel sales, and leadership development.✓ Launched first learning management system with Learning & Development (L&D) team✓ Worked with L&D team to create and deploy national sales enablement training programs to over 2,000 individual contributors resulting in improved bottom-line business profitability ✓ Created and distributed company-wide weekly communication to support change management initiatives✓ Awards Received Include (based on EBITDA): Studio of the Year, New Studio of the Year, and Turnaround Studio of the Year -
Regional Manager ► Gtm Training | Business Development | Leadership CoachingFlywheel Sports Jan 2016 - Jul 2016Austin , Texas, UsPromoted to scale North Carolina market while right sizing Texas market. ✓ Supported recruiting, hiring, and training of new team from the ground up to launch NC's second location. ✓ Stabilized business performance of TX market through talent optimization, customer education, revenue generation, and operational excellence training. ✓ Spearheaded creation and rollout of new payroll model with Corporate Finance Team during a change management initiative to increase profit margins -
General Manager ► Operational Excellence | Customer Education | Training & DevelopmentFlywheel Sports Jul 2012 - Jan 2016Austin , Texas, UsManaged all operational, people, revenue, and marketing aspects of Flywheel’s first location in North Carolina. ✓ Grew studio from a new location to a top brand performer, ranking in the top 5 (out of 42 locations) nationally with regards to culture, bottom-line profitability, and sustained YoY growth. -
Key Leader ► Training & Development | Product Education | Brand AwarenessLululemon Apr 2011 - Jul 2012Vancouver, Bc, CaFounding leader of lululemon athletica's first location in North Carolina. ✓ Supported recruitment and hiring of over 30 team members. ✓ Led onboarding, brand training, and continuous product knowledge trainings resulting in improved customer experience and business performance. Store became top performer within the Southeast Region. ✓ Promoted to support NC expansion from Charlotte to Raleigh, training Raleigh leaders for successful store launch. -
Knowledge Management ► Content Creation | Training DeliveryPan American Health Organization Jun 2010 - Aug 2010Washington, D.C., UsInternship during which I built and deployed instructional training videos (in both English and in Spanish) to train workforce on new communication technologies. ✓ Videos resulted in adoption of new technology and increased inter and intra departmental collaboration.
Ashlund Dunaway Skills
Ashlund Dunaway Education Details
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Wharton Executive EducationChief Revenue Officer Program -
Cornell UniversityCertificate In Women'S Entrepreneurship -
Universidad InternacionalSpanish Language; Latin American Literature And Culture -
Cannon School -
Furman UniversityLatin American Studies -
Universidad NebrijaArt And History
Frequently Asked Questions about Ashlund Dunaway
What company does Ashlund Dunaway work for?
Ashlund Dunaway works for Safi Media
What is Ashlund Dunaway's role at the current company?
Ashlund Dunaway's current role is Director, Delivery Excellence and Integration.
What is Ashlund Dunaway's email address?
Ashlund Dunaway's email address is as****@****ris.com
What is Ashlund Dunaway's direct phone number?
Ashlund Dunaway's direct phone number is +164656*****
What schools did Ashlund Dunaway attend?
Ashlund Dunaway attended Wharton Executive Education, Cornell University, Universidad Internacional, Cannon School, Furman University, Universidad Nebrija.
What are some of Ashlund Dunaway's interests?
Ashlund Dunaway has interest in Teaching, Languages, Passion For The Environment, Knowledge Of Fitness, Pilates, Nutrition, Education, Student Of Yoga, Environment, Ballet.
What skills is Ashlund Dunaway known for?
Ashlund Dunaway has skills like Event Planning, Social Networking, Social Media, Editing, Press Releases, Leadership, Media Relations, Spanish, Advertising, Grant Writing, Teaching, Powerpoint.
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