• Assist 50+ customers daily in-person and via telephone with answering inquiries, providing recommendations, and placing orders. • Coordinate detailed orders for cakes and cupcakes. • Train new team members on customer service protocols to ensure customer satisfaction.

• Delivered effective customer service and administrative support in a high-volume pediatrics practice. • Managed paper and electronic filing to maintain patient medical data with 100% accuracy.• Responsible for scheduling patient appointments and procedures.• Maintained an accurate vaccine inventory and recorded all administered vaccinations into NJIIS.

• Assisted 50+ customers per day with check cashing, bill payment, and money transfer transactions.• Trained new team members to efficiently perform business operations and provide exceptional customer service.• Responsible for the preparation and evaluation of optimal tax deduction options for each client.