Ashly Martinez Rodriguez Email & Phone Number

Providence, Ri, Us

Conducted and organized tests with environments. Used YOLO-world with Python to run object detection projects. Created written instructions for experiments, and used Python to make adjustments to test environments.

Assisted new and existing users with connecting their devices to the university network, and handled email inquiries.Provided support for accessing and utilizing university-sponsored software, such as e-Campus, Brightspace, Zoom, Gmail, Google Workspace, and Microsoft Office.Diagnosed and troubleshooted issues with users' personal devices, including iOS, Mac, Windows, and Android platforms.

Taught 12 to 20 children to use digital sculpting, Flowlab, Scratch, Pixel Art, and 3D modeling design. Increased participation by 40% by motivating children to present their projects in the classroom. Taught, and instructed 5 Hispanic students with the language barrier. Engaged, and managed small groups in the classroom through problem-solving and designing. Maintained, and ensured 95% of productivity from the students. Troubleshot programs when needed.

Providence, Rhode Island, United States

Provided excellent technical customer service with a helpful attitude. Repaired and maintained school computers or other devices within the school. Managed student timesheet process and submitted on time; trained 12 students in help desk procedures. Listened, diagnosed, and resolved technical issues guiding users through step-by-step solutions. Mentored 30-40 students toward their technician certification.

Providence, Rhode Island, United States

Facilitated meetings and presentations with non-profit organizations- attendedconferences with mayor Elorza and congress. Led research projects andpresentations, operated customer service at the front desk by checking people inand answering phone calls. Assisted with technical issues within the workplace,acquired graphic design skills, and obtained a bountiful comprehension ofProvidence history. Explored other career fields within the City Hall departments.