- Directed daily operations of a busy primary care facility, serving at least 200 patients weekly, ensuring efficient patient flow and high-quality care.- Managed financial operations, including budget preparation, financial forecasting, and expense control. - Implemented electronic health records (EHR) system, improving patient record accuracy and accessibility while ensuring compliance with HIPAA regulations.- Led a team of 15 clinical and administrative staff, fostering a collaborative environment that improved staff retention. - Developed and executed quality improvement programs that enhanced patient satisfaction scores and NCQA standards. - Negotiated contracts with suppliers and vendors. - Ensured compliance with all federal, state, and local healthcare regulations, successfully passing all annual inspections and audits.

Implement strategies and processes in clinics to assist in achieving quality metrics. Strong knowledge in CMS, HEDIS and some NCQA.

Supervised all clinical staff. Managed all vaccines and supply orders, including inventory. Oversaw all quality control logs, temperature logs and ambient air logs. Filled in for medical assistants when clinic was short staffed.