Ashly (Collins) Emig, Mba, Pmp Email & Phone Number

California, United States

Burlingame, California, United States

Built, led, simplified, and scaled clinical operations and empowered care delivery teams to thrive amid a rapidly changing post-pandemic telehealth environment. Key markers of success include …→ Established, operationalized, and launched a 50-state licensed telehealth practice from the ground up. Fully onboarded 7 physicians, built quality and professional services infrastructure to support the practice while achieving overwhelmingly positive care experience ratings 4.9/5. → Built “Care Advocacy” services to support Color Health and partner organization, Color Medical. Established medical operations to deliver high-quality care across multiple programs and clients, helping patients close care gaps in cancer screening. Established roles and responsibilities; onboarded 3 Associates as the first Care Advocacy team at Color; collaborated with cross-functional stakeholders to align on vision, mission, services, scope of practice, and patient journey; and successfully launched the new service line.

Burlingame, California, United States

→ Developed management structure for a rapidly growing operations team (150 people, 20 managers), resulting in increased skill development, improved communications and morale, and standardized roles and responsibilities across field operations.→ Hired and coached 3 managers to establish a cross-functional team to build process improvement, quality assurance and immunization management pillars.→ Simplified, scaled, and increased the quality of COVID-19 testing and vaccinations care delivery→ Built quality department and quality audit protocols for healthcare practices from scratch and passed Color's first California Department of Public Health audit

San Mateo, California

𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 | 𝗖𝗮𝗽𝗮𝗰𝗶𝘁𝘆 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 | 𝗧𝗲𝗮𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁→ Functioned as Clinical Practice Manager with 46 direct reports. Maintained, improved, and sustained day-to-day operations of 3 primary care service lines and Injection service line, comprising ~50 support staff and 30 physicians. Managed $2M budget.→ Decreased staffing needs by eliminating re-work, developing standard work, and creating segmented work.

Redwood City, California

𝗧𝗲𝗮𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 | 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 | 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆→ Recruited to build a continuous improvement strategy that subsequently influenced ~50 medical center leaders and was adopted regionally. Specifically, trained managers, physician leads, and front-line workers in A3 thinking (facility’s problem-solving method); coached leaders in value stream management and in establishing daily management systems; and developed training materials.→ Within 3 months of hire, developed team from the ground up by establishing team purpose, team vision, team objectives, and the team’s place within the larger organization.

Oakland, California

𝗦𝘁𝗮𝗳𝗳 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 | 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 | 𝗖𝗼𝘀𝘁 𝗥𝗲𝗱𝘂𝗰𝘁𝗶𝗼𝗻→ Promoted into a leadership role within the Project Management Office. Hired and managed 5 project managers at peak and mentored each one to thrive. Met organizational objective to bring the management of proprietary information in-house, saving hundreds of thousands of dollars.→ Developed program management methodologies (vendor management, resource management, benefits management, governance, and functional team support) that established structure within the newly created office.

Oakland, California

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 | 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 | 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁→ Monitored implementation and performance for a $365M program implementing Oracle’s Human Capital Management solutions to Kaiser’s 8 regions, improving the employee experience from hire to retirement. Developed contracts (value $50K - $180M) with external vendors, including consultants from PricewaterhouseCoopers. → Created program-wide resource management tool (250+ resources) that tracked resource projections against business case assumptions and uncovered inefficiencies that team corrected to stay within budget.

Oakland, California

𝗗𝗮𝘁𝗮 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 | 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 | 𝗖𝗼𝘀𝘁 𝗥𝗲𝗱𝘂𝗰𝘁𝗶𝗼𝗻→ Recovered $750K in discounts lost and saved the company >$1M/year in future lost revenue by identifying and then fixing errors in the invoice processing service.→ Designed, implemented, and led a re-work reduction project that improved invoicing process, decreasing error rate from 15% to 5%.

Oakland, California

𝗖𝗼𝘀𝘁 𝗥𝗲𝗱𝘂𝗰𝘁𝗶𝗼𝗻 | 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 | 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁→ Developed standard processes for a centralized email system after identifying 15% waste in incoming emails; processes handled timecard coding inquiries. Developed expectations and training for new roles within the department.

Oakland, California

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 | 𝗠𝗲𝗻𝘁𝗼𝗿𝗶𝗻𝗴 | 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁→ Independently developed an interactive visual workplace project to help labor and management quickly identify progress towards goals. Delivered project on time and within budget, resulting in the department hiring additional interns. Subsequently, mentored new interns.

San Francisco Bay Area

𝗠𝗮𝗿𝗸𝗲𝘁 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 | 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 | 𝗗𝗮𝘁𝗮 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀→ Collaborated with professors and industry leaders to design innovative graduate business programs that better meet the needs of students and potential employers. Gathered and analyzed market data on two potential graduate programs including an MBA Emphasis in Nonprofit and Social Enterprise Leadership, and an MS in Healthcare Management.

Davis, Ca

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 | 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 | 𝗦𝗮𝗹𝗲𝘀→ Launched business outreach projects that built stronger relationships with our partners and expanded clientele by 25%. Davis Dollars is a non-profit organization dedicated to promoting economic growth within the local community.

Bachelor'S Degree, Economics (Minors: Communication And Managerial Economics)

→ Received Community Service Award.

Master Of Business Administration (M.B.A.), Leadership, 4.0

Activities and Societies: Net Impact, Student Ambassador → Earned Distinguished Achievement Award for academic excellence—the highest.