Ashlyn Adams

Ashlyn Adams Email and Phone Number

Quality Assurance Coordinator @ MTM, Inc.
st. louis, missouri, united states
Ashlyn Adams's Location
Apache Junction, Arizona, United States, United States
About Ashlyn Adams

Hello I'm Ashlyn! I graduated from Northern Arizona University and received a B.S. in Biology. Currently I am a Quality Assurance Coordinator at MTM. As a quality assurance coordinator at MTM I address and resolve grievances submitted by healthcare providers, account representatives, and members. This position allows me to build Veyo’s brand image with members, physicians, hospitals, regulators and providers by providing effective and efficient service and so much more. I am a hard working individual with 8+ years of work experience in many different fields. I am frequently praised as efficient and organized by my peers, and can be relied upon to help your company achieve its goals. I'm passionate about the work I do and always strive to improve and expand my skill set. In my free time you will find me hanging out with my friends and family playing board games (Catan is the best), cozy with a book (Harry Potter fan here), or binging a show on Netflix/Hulu (Survivor is a favorite). Technical skills:-Salesforce-Zendesk-InContact-QualtricsFeel free to send me a message. I look forward to connecting with you!

Ashlyn Adams's Current Company Details
MTM, Inc.

Mtm, Inc.

View
Quality Assurance Coordinator
st. louis, missouri, united states
Website:
mtm-inc.net
Employees:
790
Ashlyn Adams Work Experience Details
  • Mtm, Inc.
    Quality Assurance Coordinator
    Mtm, Inc. Dec 2021 - Present
    -Address and resolve grievances submitted by healthcare providers, account representatives, and members.-Follow up and conduct consistent reporting to ensure changes and enhancements to the grievance process at Veyo.-Respond to complaints, grievances and appeals, adhering to all regulatory, accreditation and internal processing timelines and guidelines.-Collect, analyze and interpret trend information to address non-routine business-related concerns. -Build Veyo’s brand image with members, physicians, hospitals, regulators and providers by providing effective and efficient service. Skills: Account Management · Reporting & Analysis · Relationship Building · Report Writing · Zendesk · Data Collection
  • Caris Life Sciences
    Laboratory Operations Specialist
    Caris Life Sciences Aug 2021 - Present
    Phoenix, Arizona, United States
  • Insight Global
    Contact Tracer
    Insight Global Sep 2020 - Nov 2021
    -Provide resources and information to recently diagnosed COVID-19 patients.-Conduct an investigation survey to limit spread of COVID-19.-Coordinate appointments with patients to be vaccinated.-Provide empathy and reassurance to de-escalate uneasy patients.-Show ability to work virtually with a team to problem solve, and provide the best patient care.
  • Old Navy
    Customer Service Team Lead
    Old Navy Aug 2016 - Feb 2020
    Arizona, United States
    • Greet customers and ascertain what each customer wants or needs. • Describe merchandise and explain use, operation, and care of merchandise to customers. • Recommend, select, and help locate or obtain merchandise based on customer needs and desires. • Answer questions regarding the store and its merchandise.
  • Forest Highlands Golf Club
    Catering Server
    Forest Highlands Golf Club Feb 2016 - Feb 2020
    United States
    • Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise. • Assist with setting up/ breaking down all equipment and decorations needed for specific event. • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Ashlyn Adams Education Details

Frequently Asked Questions about Ashlyn Adams

What company does Ashlyn Adams work for?

Ashlyn Adams works for Mtm, Inc.

What is Ashlyn Adams's role at the current company?

Ashlyn Adams's current role is Quality Assurance Coordinator.

What schools did Ashlyn Adams attend?

Ashlyn Adams attended Northern Arizona University.

Who are Ashlyn Adams's colleagues?

Ashlyn Adams's colleagues are Sabrina Francis, Dinorah Montanez, Eugene Ng, Taylor Mosley, Jennifer Byrd, Deborah W., Kathy Nelson.

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