Relationship ManagementStrategic & Creative DevelopmentFinancial ManagementAdministration ManagementProduction Management

I held temporary and often concurrent positions for various organisations, all in project management, DTP, design and document Powerpoint presentation/production capacitiesArvato (Management Consultants)AMV BBDO (Advertising)CB Richard Ellis (Property)Citigate Dewe Rogerson (PR & Advertising)CWA Consultants (international trade, shipping, insurance )Exposure (PR & Advertising)FOXTROT HOTEL (Design agency) HAND_STAND Creative (Design agency)Hill & Knowlton (PR)KPMG (Financial)Leo Burnett (Advertising)Readers’ Digest (Publishing)The i Practice (Medical)The Economist (Financial publishing)The Brand Union (Advertising)Moelis & Company (Investment)

Managed 4 service lines Design/Production, Print Procurement, Distribution/Fulfilment, MerchandisingManaged all aspects of print buying, design, production, fulfillment and distribution (print & digital) for Aviva Investors marketing dept.Administration (all aspects of recruitment, budget control, client engagement, vendor management, financial and project reporting)Brand guardian Managed 2 Account Managers and 4 DesignersKEY ACHIEVEMENTS• Increased client satisfaction and perception of service• Implemented key stage quality control check points to ensure accuracy of deliverable within stringent brand guidelines • Implemented detailed Project Plans – end-to-end detail and processes are captured• Created a real-time project status intranet site for client• Automated several admin process to ensure complete and accurate billing, saving time and avoiding duplication of effort• Wrote and facilitated Word, PPT and Excel training courses for Aviva staff

Associate – France, Italy, Spain and GermanyProject managed the production of all marketing collateral (print and digital) for 4 countries in 4 languagesManaged individual country budgets and reporting thereofKEY ACHIEVEMENTS• Automated real-time budget reporting by country• Automated copy submission/update process

Managed 7 service lines Design/Production, Print procurement & Distribution/Fulfillment, Reprographics, Convenience fleet, MerchandisingManaged all aspects of print buying, design, production, fulfillment and distribution (print and digital) offices globallyAdministration (all aspects of recruitment, budgeting, client engagement, vendor management, financial and project reporting)Managed 1 Team Leader and 6 DesignersKEY ACHIEVEMENTS (Williams Lea)• Increased Williams Lea’s site sales• Awarded new service lines• Reduced staff attrition. Increased staff satisfaction• Received Exceptionals Award for Exceptional Team Development (April 2010) • Increased client satisfaction• Instituted the Creative Forum for Williams Lea managed design studios – networking, sharing of knowledge and Best Practice across the entire businessCLIENT KEY ACHIEVEMENTS • Instituted a comprehensive Client Engagement across key client departments• Automated admin processes, document creation saving time/duplication of effort• Strict recharging - reducing cost allocation to non-recoverable charge code• Wrote SLA’s for internal delivery and “Best Practice” guidelines for internal processes• Brand Guardian: 2010 Rebrand: assisted client in writing brand guidelines and developing templates• Awarded contract for design, production and distribution of all promotional and marketing material for staff and external clients

Managed primary and secondary research project outputs (internal and client mandated)Created websites, brochures research reports and surveysKEY ACHIEVEMENTS• Produced a unified PPT and Word stationery toolkit for Capgemini globally • Designed/project managed Scottish Financial Executive’s quarterly web survey into business outlook in Scotland• Designed/project managed the Financial Services Authority (“FSA”) web survey into Compliance (mailed to 2,000 people)• Produced a downloadable stationery toolkit (letter, faxes, memos, emails) for BT globally

I held temporary and often concurrent positions for various organisations, all in project management, DTP, design and document presentation / production capacities ABN AMROAMV BBDOArgo Capital ManagementBarclays Capital The Brand UnionFreewayHawkpointJuice UKHDM AdvertisingKPMGLeo BurnettMercer Asset ManagementPalamonPricewaterhouse CoopersRufus Leonard

DTP Manager, (Capital Markets Jul 96 – Jun 99)DTP Supervisor, (Aug 95–Jun96)Weekend Evening DTP Operator, (Aug 93–Jan 94)Project managed all marketing material for internal and external use (print buying design and production)Administration (all aspects of recruitment, budgeting, client engagement, financial reporting)KEY ACHIEVEMENTS• Setup a DTP unit for Merrill Lynch Capital Markets • Project managed the launch website for Real Madrid’s flotation on the stock exchange (1st of its kind)• Produced Best Practice and Style guides and related templates• Devised/implement increased productivity system