Ashlyn Capello Email & Phone Number

Lafayette, Louisiana, United States

Open store at the beginning of the day, ensure all coffee and food products are fresh to product standards, brief team members on updated policies through chat-ins, ensure equipment such as espresso machines and ovens are in working orderPrepare long process ingredients such as cold brew for entire storeMake change for cash registers and shift deposits handling up to five hundred dollars in cash at a time. Ensure store stays within budget by monitoring labor percentage standards and request crew members to work or send crew members home depending on daily sales and schedule needsClose store at end of day, calculate daily deposits and process food or crew error drink waste, prepare drink ingredients and food items for the following day, ensure cleaning procedures are followed, set alarm systems before exiting.

Take customer orders, prepare drinks to request, follow brand recipes for promotional items and ensure alternative milks are being used on requestClean station regularly, including espresso machines, counters, refrigerators, and sauce racksRestock stations with drink ingredients and supplies

Consistently update Shipt application to accept available orders, fulfilling multiple orders simultaneously, when possible, by comparing order timelines, delivery destinations, and product choices to ensure the most efficient route possible.Prioritize tasks based on urgency and operating temperatures to maintain product quality on frozen foods and delicate selections. Check products for expiry dates and damage before fulfilling order.Communicate from beginning to end with customer about preferences, product replacement, and order updates with quick replies, friendly service, and a personalized experienceMaintain a consistent shopper rating of over 4.90 dependent on ability to manage multiple order timelines, prioritize tasks, ensure product quality and selection, and communicate consistently with customers.

Work in tandem with supervising professor to draft syllabi, assignments, and lesson plan adjustments throughout the semesterAttend every class period, ensure classroom is prepared for professor, take attendance and lecture notes, distribute printed class materialsAct as primary contact for student questions both in class and via email about class contents, attendance, assignments, grades, and extenuating circumstances while acting with discretion on when to refer students to supervising professor.Review test materials for errors prior to test date, proctor quizzes and exams, grade all assignments including quizzes, multiple choice tests, paragraph responses, and long-form essays.Calculate assignment percentages, enter student grades into university software, edit moodle assignments, and evaluate moodle submissions for plagiarism.

Work independently of supervising professor to read and analyze 15th-18th century primary source documents involving witchcraft trials in early modern England with attention to historical contextAnalyze trial documents for useful data within professor’s parameters and summarize relevant information on pattern outliers for further research.Comprehend and summarize documents up to two hundred pages in length with discretion as to what information is most relevant while navigating Early Modern English dialect and writing conventions.Compile and edit final comprehensive document for submission to professor with appropriate identifiers relevant to documents.

Greet guests, acquire specifications for jewelry choices, and introduce guest to appropriate senior staff member for custom pieces, diamonds, or bridal sales.Show guests gemstone, gold, silver and mixed metal pieces including bracelets, earrings, watches, chains, and necklaces with attention to special occasions, price point, and unique selling points distributed by brands.Maintain extensive knowledge of product, policy, credit application, material, and brand selling points through daily virtual training and quizzes.Conduct jewelry cleaning and assessment for warranty or repair eligibility including verifying diamond identification numbers and investigating piece integrity by operating internal iPad software, jewelry microscopes, ultrasonic cleaners, and polishing wheels.

Process customer transactions and returns with knowledge of current promotions, exemptions, and policies.Inquire about customer rewards program status via guest phone numbers and enroll guests in program when applicable.Assist guests with material suggestions for craft and art projects using extensive knowledge of product ingredients, price points, and technique in paints, canvases, paper products, cricut materials, and jewelry elements.Recover sales floor at end of day, clean Cashwrap areas, recover carts from parking lot, and sweep area rugs

Set up restaurant lobby and seating software at start of day to welcome guests, seat them as soon as possible, and obtain contact information if a wait time is required for mobile alert system.Seat parties according to established server rotation while striving to honor guest section requests including rearranging table configuration.Maintain smooth flow of contact between front of house, back of house, and management on seating availability while delegating parties to co-hosts for service.Answer phone calls and questions about operating hours, policies, and guest experience.Light cleaning of host station, lobby, and menus.

Select and organize delivery trips of multiple orders based on location and order timeline.Drive safely to ensure product integrity, navigate city using GPS and apartment complexes using company-provided maps, and maintain vehicle between deliveries.Navigate delivery preferences and handle cash on person to make change for orders up to $100

Process customer transactions including furniture orders and returns while suggesting other items from knowledge of current promotions and verifying customer age for alcohol purchases.Inquire about customer rewards program status via guest phone numbers and enroll guests in program when applicable.Package delicate breakables at check out to ensure product integrity, including specialty dishware, alcohol, and jewelry.Recover sales floor at end of day, clean bathrooms, dustmop sales floor

Organize upcoming event catering requests and assess current inventory for everyday kitchen service to create fulfillment orders on a biweekly basis.Train new kitchen staff on cleaning and sanitation procedures, food preparation, and time management for order fulfillment.Prep food and cleaning supplies for following day operations with foresight to ingredient thaw times, prep station supply needs, and event schedule.Work cohesively with up to seven staff members at a time to ensure production remains on set schedule for events while maintaining flow of everyday kitchen orders.Shut down, clean, and sanitize kitchen and equipment to current health code standards at end of day and conduct deep cleans of equipment weekly.

Check groups in for their event and confirm drinks, food, and dessert options in addition to party upgrades such as arcade credits, extra players, and specialty entrees.Measure guests for height and age safety guidelines, distribute event wristbands, and gather guests for scheduled games with strict time margins to ensure smooth flow

Bachelor'S Degree, History

Bachelor, History

Major: History Minor: Medieval and Early Modern Studies Completed one semester as an Undergraduate Research Assistant under Dr. Robin.

Master, History

Major: European History Minor: American History Graduating Summa Cum Laude, 4.0 GPA