• Act as liaison between marketing firm(s), media outlets, and other internal departments. Gathering information and providing communication and direction. • Track progress on all marketing and advertising initiatives. • Assist with website development, improvements, and updates regarding product information, whitepapers, case studies, project photos and information.• Provide communication with all employees and staff, providing updates on new initiatives and marketing efforts. • Investigate, arrange, and plan for trade shows, as well as develop and maintain show displays/materials. • Primary source of communication with internal employees, reps, vendors, and other entities, regarding marketing efforts, company news, etc. • Create and distribute written Press Releases to print and online publications.• Analyze feedback and data from publications to ensure effective advertising.• Handle employee on boarding and training.

• Act as liaison between new 3rd party marketing firm and MTS. • Create and distribute written Press Releases to print and online publications.• Analyze feedback and data from publications to ensure effective advertising.• Assist in rebranding the company using new logo, new trade show booth graphics, new e-blast formats, etc.• Communicate marketing initiatives (current and future) with field Sales Representatives.• Visit trade shows to network with partners as well as prospect new marketing opportunities/ideas.• Assist Sales Manager and Service Technicians with quotations (equipment, parts, and services).• Work with new and existing clients to identify project specific needs and requirements.• Follow up with field Sales Representative or directly with end user to discuss proposal.• Articulate information for both long-standing customers and those new to our product line. • Provide great attention to detail when providing quotations, customer correspondence, as well as acknowledgement of purchase orders or project revisions.

• Maintain and grow existing book of business through processing orders, order follow up, up-selling, and offeringmarketing/demo assistance when needed• Use CRM software to keep track of existing and new prospects• Manage independent Sales Reps by updating them with any new product information, current sales promotions,and new marketing information• Generate new sales leads by prospecting and cold calling using phone and email• Travel to Trade Shows to present product to both large and small businesses• Assist in Trade Show booth design• Offer assistance in warehouse during busy season and throughout the year as needed

• Assisted Agents in completing listings, pendings, and closing using CRM software• Managed Agents in order so potential clients have an Agent to speak with at drop by visits and calls• Input all Southwest/Grand Rapids pendings into corporate software to ensure proper commission payments

• Increase sales of Core customer group by %15+ annually• Maximize GM return from each sale to generate commission• Assisted in implementing ISO:9001 in our company (Sales/Customer Service aspect)• Work with customer to find new solution opportunities to help grow partnership• Maintain and improve relationships with account contacts; find new contacts within account• Manage customer complaints/rejections; find best solution for both customer and Accro-Seal • Solidify partnership between Accro-Seal and each customer through ongoing communication (visits, calls, etc.)• Create forecasts in order to plan material purchases and manufacturing schedules• Read blueprints efficiently and manage Kanban systems• Work directly with manufacturing and engineering to create best solution for customer

• Receive and deliver information to upper management • Used Excel daily to accurately and efficiently relay data results to the customer• Assisted in managing the schedules of inspectors• Performed daily tasks in order to maintain a smooth process in the office

• Learned a credible amount about money management• Focused on mass promotion in order to increase sales• Trained new employees • Dealt with multiple customers daily and learned how to responsibly handle many customer service situations

• Assisted upper management and took on several different responsibilities (i.e. Advertisement distribution, on-site marketing, catering, Payroll, A/R, A/P, Invoice creation, Peachtree, etc.)• Gained knowledge about company finances and cash flows• Learned to meet specific deadlines by implementing a timeline and coarse of action• Marketing experience: prospecting and face-to-face customer interaction in the office and out in the field• Assisted with the openings of both Wine Loft and Spicy Pickle, as well as ran marketing campaigns for both chains