Ashlyn Townsend Email & Phone Number

Denver, Colorado, United States

Greater Denver Area

Determine customers’ shipping needs and provide the highest quality customer service based on those needs to all customersGenerate quotes to customers in under 20 minutesTrain and prepare new hires for the OPS role

Austin, Texas Area

Securing carriers to match customer freight requirements. Negotiate rates with carriers to maintain margin and revenue goals.

Austin, Texas Area

Develop and maintain vendor relationships through unparalleled customer service. Proactive tracking and customer updates. Verifying carrier credibility and safety rating during carrier set up

Austin, Texas Area

Reconcile credit card transactions to the general ledger. Input bills and invoices into Xero. Monitor employee spending in order to verify compliance with company policies.

Austin, Tx

Facilitate the management of freight between the shipper and the consignee in support of customers. Collaborate with team members to assure quality service is achieved. Provide timely notification to customers of pickup or delivery failures, accidents, or other en route incidents.

Bryan/College Station, Texas Area

Resolve inquiries relating to non-deliverable and damaged packages. Aided in 75% reduction of non-deliverable packages. Ensure hazardous and international packages are properly documented and processed.

San Antonio, Texas Area

Notify customers of delinquent accounts via telephone. Encourage customers to pay past due amounts and arrange recurring payments. Accurately record information about collection efforts.

Bachelor Of Business Administration (B.B.A.), Logistics, Materials, And Supply Chain Management

Activities and Societies: American Business Women's Association, Council of Supply Management Professionals

Associate'S Degree, General Studies