Ashlyn Smith Email & Phone Number

Durham, New Hampshire, United States

- Provided exceptional customer service to residents by addressing inquiries, resolving issues, and ensuring a positive living experience.- Organized and executed community events, fostering a sense of belonging and engagement among residents.- Assisted in leasing activities, conducting tours, and effectively communicating the benefits of living at the property.- Supported administrative tasks including file maintenance, correspondence management, and data entry to uphold operational efficiency.- Collaborated with team members to maintain cleanliness and appearance standards of the property, enhancing overall resident satisfaction.- Facilitated resident retention efforts through proactive communication and personalized attention to individual needs and concerns.- Acted as a liaison between residents and management, ensuring clear and timely communication of policies, procedures, and community updates.- Contributed to the development and implementation of marketing strategies to attract new residents and meet occupancy goals.- Conducted regular inspections of residential units and common areas to identify maintenance needs and ensure a safe and comfortable living environment.- Participated in training sessions and workshops to continuously enhance knowledge of leasing practices, resident relations, and property management procedures.

Durham, New Hampshire, United States

- Orchestrate and manage a diverse range of fitness and wellness events for the University of New Hampshire CHAARG (Changing Health, Attitudes, and Actions to Recreate Girls) chapter, catering to the physical and mental health needs of college women.- Demonstrate organizational skills by planning and executing weekly workout sessions and special events, ensuring smooth operations and participant satisfaction.- Collaborate with local fitness studios, wellness experts, and motivational speakers to diversify event offerings and provide enriching experiences for members.- Leverage effective communication and interpersonal skills to establish partnerships with campus organizations and promote CHAARG events, in efforts to increase attendance and community engagement.- Focus on fostering a supportive and inclusive environment by actively encouraging participation from members of all fitness levels and backgrounds.- Manage event logistics such as venue booking, equipment procurement, and risk management, to ensure successful and cost-effective implementations.- Utilize creative marketing strategies, including social media campaigns, email newsletters, and promotional materials, to enhance brand visibility and attract new members.- Monitor and evaluate event effectiveness through participant feedback and attendance data, implementing improvements to enhance future programming.

Portsmouth, New Hampshire, United States

- Provided exceptional customer service by greeting guests, taking orders, and accurately inputting them into the POS system.- Prepared and served a variety of alcoholic and non-alcoholic beverages, adhering to recipes and quality standards.- Demonstrated proficiency in mixing cocktails, pouring beer and wine, and crafting specialty drinks, ensuring consistency and presentation.- Maintained a clean and organized bar area, including stocking supplies, cleaning glassware, and disposing of waste according to sanitation guidelines.- Engaged with customers in a friendly and professional manner, anticipating their needs and providing recommendations based on their preferences.- Managed cash transactions, processed payments, and balanced cash drawer at the end of each shift, ensuring accuracy and accountability.- Collaborated with kitchen staff to coordinate food and beverage orders, ensuring timely service and customer satisfaction.- Adhered to all alcohol service regulations and safety protocols, including checking identification and refusing service to intoxicated individuals.- Participated in ongoing training and development opportunities to enhance product knowledge, mixology skills, and customer service techniques.

Portsmouth, New Hampshire, United States

- Greeted and seated guests in a timely and courteous manner, providing menus and assisting with any special requests or accommodations.- Demonstrated extensive knowledge of the menu, including ingredients, preparation methods, and allergen information, to answer questions and make recommendations.- Took accurate food and beverage orders, entered them into the POS system, and communicated special requests or dietary restrictions to the kitchen staff.- Served food and drinks promptly and efficiently, ensuring accuracy and presentation according to the restaurant's standards.- Checked back with guests to ensure satisfaction with their meals, addressing any concerns or issues promptly and professionally.- Managed multiple tables simultaneously, prioritizing tasks and coordinating with colleagues to ensure smooth service flow.- Upsold additional menu items, specials, and promotional offerings to increase sales and enhance the guest experience.- Handled cash and credit card transactions, processed payments accurately, and reconciled receipts at the end of each shift.- Maintained cleanliness and organization of the dining area, including setting and clearing tables, refilling condiments, and restocking supplies as needed.- Collaborated with kitchen and bar staff to coordinate orders and ensure efficient service, communicating any special requests or modifications effectively.

Dover, New Hampshire, United States

- Assisted the head coach in planning and executing comprehensive cheerleading programs for athletes ranging from elementary school to middle school levels.- Provided instruction in cheerleading techniques, including stunts, jumps, tumbling, and choreography, while emphasizing safety and proper form.- Conducted regular practices to develop skills, routines, and teamwork among squad members, incorporating progressive drills and exercises to enhance performance.- Assisted in the selection and fitting of uniforms, as well as the coordination of team fundraisers, travel arrangements, and competition schedules.- Supported the head coach in organizing tryouts and evaluations, including skill assessments and team selections, based on established criteria and standards.- Fostered a positive and inclusive team environment by promoting sportsmanship, discipline, and respect among athletes, coaches, and parents.- Provided encouragement and constructive feedback to athletes, addressing individual needs and goals to facilitate growth and improvement.- Assisted with game day preparations, including sideline routines, crowd engagement activities, and spirit promotions, to enhance the overall fan experience.- Maintained accurate records of attendance, performance, and compliance with safety protocols.

Durham, New Hampshire, United States

- Provided exceptional customer service by greeting and assisting shoppers, answering inquiries, and recommending products based on their needs and preferences.- Actively engaged with customers to identify sales opportunities, upsell additional items, and promote special promotions or discounts to drive revenue and meet sales targets.- Maintained a neat and organized store environment, including merchandise displays, inventory replenishment, and cleanliness to enhance the overall shopping experience.- Operated cash registers and processed transactions accurately and efficiently, handling cash, credit card payments, and returns according to company policies and procedures.- Assisted in receiving and unpacking shipments, verifying quantities, and stocking shelves to ensure adequate inventory levels and product availability for customers.- Participated in regular training sessions to stay updated on product knowledge, sales techniques, and company policies, applying new skills and information to improve sales performance.- Collaborated with team members and management to address customer concerns, resolve issues, and escalate complex inquiries as needed to ensure customer satisfaction.- Contributed to store initiatives and promotions, including seasonal sales events, holiday campaigns, and marketing efforts to drive foot traffic and increase sales revenue.- Maintained awareness of industry trends, competitor offerings, and customer preferences to identify opportunities for product assortment improvements and sales growth.- Assisted in performing inventory counts and reconciliations, reporting discrepancies and assisting in loss prevention efforts to minimize shrinkage and ensure accurate inventory management.

Newington, New Hampshire, United States

- Assisted HR team with recruitment efforts by sourcing candidates, reviewing resumes, and conducting initial screenings.- Supported the onboarding process for new employees by preparing documents, scheduling orientations and interviews.- Maintained and updated employee records in the HR database, ensuring accuracy and confidentiality.- Assisted in organizing and coordinating employee events, including team-building activities and the summer intern program.- Contributed to the development and implementation of HR policies and procedures under the guidance of HR professionals.- Provided administrative support to the HR department, including managing correspondence, scheduling meetings, and preparing reports.- Participated in special projects as assigned, gaining exposure to different aspects of HR operations and functions.- Demonstrated a commitment to learning and professional development by actively seeking feedback and seeking opportunities to expand knowledge in HR practices and regulations.- Maintained a positive and professional attitude while representing the HR department and the organization as a whole.

Portsmouth, New Hampshire, United States

- Assisted the marketing team in developing and implementing digital marketing campaigns across various platforms, including different social media platforms, to increase brand visibility and drive engagement.- Contributed to the creation of marketing collateral, such as social media content and promotional materials, ensuring alignment with brand guidelines and messaging.- Assisted in the execution of events and promotional activities to enhance brand awareness and generate leads.- Supported the management of the company's social media accounts by creating posts, monitoring engagement metrics, and responding to comments and messages in a timely manner.- Contributed ideas and insights during team meetings and brainstorming sessions, demonstrating creativity and critical thinking skills to solve marketing challenges.- Completed ad-hoc tasks and projects as assigned by other on-site managers, gaining exposure to various aspects of non-profit festival operations.

Dover, New Hampshire, United States

- Recorded and maintained game statistics using manual scorecards.- Collaborated with officials, coaches, and team managers to ensure accurate documentation of game events and adherence to league rules and regulations.- Operated the scoreboard and game clock during live hockey games, updating scores, penalties, and period information in real-time to provide spectators and participants with accurate game updates.- Communicated with on-ice officials and coaching staff to relay important information, such as penalty announcements, lineup changes, and game stoppages, to ensure smooth game flow.- Maintained confidentiality and impartiality while performing scorekeeping duties, treating all teams and players with fairness and respect.- Collaborated with league administrators and officials to resolve any scoring discrepancies or disputes, providing accurate documentation and support as needed to ensure fair outcomes.- Demonstrated professionalism and integrity in representing the league and upholding its standards of sportsmanship, fairness, and accuracy in scorekeeping

Dover, New Hampshire, United States

- Implemented lesson plans and instructional materials provided by classroom teachers to facilitate continuity in student learning during teacher absences.- Managed classroom behavior and maintained a positive and productive learning environment, enforcing school and classroom rules consistently and fairly.- Provided instruction across various subjects and grade levels, adapting teaching strategies and materials to meet the diverse needs and learning styles of students.- Supported student learning by answering questions, providing explanations, and offering guidance on assignments and activities, fostering student engagement and participation.- Administered assessments, quizzes, and assignments as directed by classroom teachers.- Communicated effectively with school staff, including administrators, teachers, and support personnel, to exchange information and ensure smooth transitions between substitute assignments.- Followed emergency procedures and protocols in the event of student injuries, illness, or other unexpected situations, prioritizing student safety and well-being at all times.- Maintained confidentiality of student information and academic records in accordance with school policies and federal regulations, respecting student privacy and confidentiality.- Demonstrated professionalism and flexibility in adapting to different classroom environments, grade levels, and instructional needs, while maintaining a positive attitude and demeanor.

Newington, New Hampshire, United States

- Provided attentive and personalized service to guests, taking food and beverage orders, accurately inputting them into the POS system, and delivering orders promptly and courteously.- Demonstrated extensive knowledge of the menu, including food and beverage offerings, specials, and allergen information, to make informed recommendations and answer guest inquiries.- Anticipated guest needs and preferences, proactively offering refills, condiments, and additional items to enhance the dining experience and maximize guest satisfaction.- Checked back with guests to ensure satisfaction with their meals, promptly addressing any concerns or requests and taking corrective action as needed to resolve issues.- Managed multiple tables simultaneously, prioritizing tasks and coordinating with kitchen and support staff to ensure timely service and order accuracy.- Processed guest payments accurately and efficiently, handling cash, credit card transactions, and split checks according to established procedures and protocols.- Maintained cleanliness and organization of assigned work areas, including dining tables, service stations, and beverage stations, to uphold sanitation and hygiene standards.- Collaborated with coworkers and management to execute special promotions, events, and service initiatives, contributing to the overall success of the restaurant.- Participated in ongoing training and development opportunities to enhance product knowledge, service skills, and job performance, demonstrating a commitment to professional growth and excellence.- Warmly greeted and welcomed guests upon arrival, providing accurate wait time estimates and managing seating arrangements to optimize table turnover and guest satisfaction.- Effectively communicated with servers, kitchen staff, and management to coordinate seating assignments and maintain efficient restaurant operations during peak dining hours.

Dover, New Hampshire, United States

- Provided friendly and efficient customer service by greeting patrons, assisting with flavor selections, and offering recommendations based on preferences and dietary restrictions.- Scooped and served ice cream in cones, cups, and sundaes, ensuring accurate portion sizes and presentation to enhance the overall customer experience.- Operated cash register and processed transactions accurately and efficiently, handling cash, credit card payments, and providing change to customers in a timely manner.- Maintained cleanliness and organization of the serving area, including ice cream display cases, topping stations, and outdoor tables, to uphold sanitation and food safety standards.- Restocked supplies, including ice cream flavors, toppings, cones, and napkins, to ensure availability for customers and minimize downtime during busy periods.- Engaged with customers in a positive and enthusiastic manner, answering questions, addressing concerns, and ensuring their satisfaction with their ice cream treats.- Collaborated with team members and management to coordinate daily operations, including opening and closing procedures, inventory management, and quality control checks.- Adhered to company policies and procedures, including cash handling protocols, food safety regulations, and cleanliness standards, to maintain a safe and professional work environment.- Demonstrated a strong work ethic and reliability by consistently showing up for shifts on time, completing assigned tasks efficiently, and contributing to the overall success of the ice cream shop.

Bachelor Of Business Administration - Bba, Marketing, Senior

Activities and Societies: CHAARG, Women In Business, Teachers Assistant for Business Statistics (Spring 2024)Currently working on my.

Liberal Arts And Sciences, General Studies And Humanities, Freshman

High School Diploma, General Studies

Activities and Societies: Class President (2017-2021) Varsity Cheerleading Captain (Fall 2021) Student Council PR (2020-2021) Earth Action.

Master Of Science - Ms, Business Analytics

Accelerated Masters Program