Ashlynn Crowley Email and Phone Number

• Reduced turnover by 40% YOY in first 12 months, saving the company over $350,000 in onboarding costs and lost productivity• Increased accountability for hourly and salaried staff by introducing and adhering to HR standards• Chosen to work as part of a multi-site team focused on standardizing the onboarding process and increasing retention across North America

Assume responsibility for the entire HR team after losing the HR Manager and Sr. HR Assistant while partnering with the General Manager to lead KILN through our Peak SeasonPartner with Safety to drive network solutions specific to drug screens and other air related compliance protocolsProvide strategic guidance and solutions to senior leadership on site decisions regarding staffing, performance management, high risk investigations, and overall leadership developmentEffectively manage and develop a team of 4-5 direct reportsParticipate in screening, interviewing, and hiring L3, 4, and 5 operational and support team candidatesCompletely understand and sustain compliance with the Amazon Air Ground Operation Manual and FAA standards and policiesCreate and maintain a living standardization policy for Sr. HRA’s to allow for continuation of practices during transitions

Oversee and facilitate New Hire Orientations and New Hire TrainingHead of the Associate Engagement Committee - facilitating community service projects, rewards and recognition, and site-wide events.Deliver constructive feedback to associates, peers, and managers to aid in their success and developmentPoint of Contact for New Hire Training, Roster Grail Management, and Employee Relations InvestigationsCalculate turnover metrics for salaried and hourly associatesComplete and distribute daily and weekly metrics reports to Fulfillment Center (FC) managers and corporate officeProvide frequent customer service regarding payroll, benefits, scheduling, etc.Thoroughly conduct employee relations investigations and handle determination and delivery of necessary corrective action.Daily maintenance of HRIS systems: entering new employees, leaves of absence/accommodations, and updating employee information, benefits enrollments, etc.

Laid the groundwork for an on-boarding training program for production employees from the bottom upDeveloped and administered A Better Leader training, as well as, OSHA required safety trainingDesigned and developed plans to build a training center for all training to be completedEnsured all posters, labels, exits, and electrical panels were in compliance with OSHA standards following a safety auditCompleted a full I-9 audit including present and termed employees dating back to 2014

Worked as part of a cross-functional team to redevelop the knowledge libraryCreated a skills matrix to aid in succession planningAided in developing MTI’s sales training by reviewing completed material and suggesting improvementsAssisted in the hiring process; reviewed resumés, co-conducted interviews, plant toursTraveled to United Kingdom to collect information on current international HR practices and policies