Ashlynn Lear Email & Phone Number

Anacortes, Washington, United States

Improve customer satisfaction by responding to requests for products, services, and information, incorporating active listening skills to quickly identify needs and offer solutionsDemonstrate effective communication skills, a professional attitude, excellent dependability, the ability to handle stressful situations, and flexibility in a fast-paced environment, learning and reacting quickly to customer needsBalance priorities to best manage workflow, ensure the completion of essential projects, and meet critical deadlines

Oxford, Mississippi, United States

Served as a liaison between the company and customers, creating a welcoming environment upon arrival while attending to requestsMaximized sales and profitability by leveraging previous industry experience to connect with customers, enhance product promotion, and improve customer relationship managementWorked cross-functionally with internal departments and clients by providing account support, communicating underwriter decisions, maintaining internal policies, and facilitating communication across teamsThrived in a fast-paced environment by working with the internal teams to build strong relationships with customers - cultivating positive relationships through high-touch service, tailoring solutions to customer needsAnalyzed business developments and monitored market trends to develop and implement enhanced forecasting and planning procedures, ensuring continued sales and success

Oxford, Mississippi, United States

Handled high volumes of inbound and outbound phone calls by taking messages, answering questions, scheduling appointments, an d directing live calls to requested parties - increasing customer satisfaction through clear and effective communicationWorked cross-functionally with internal departments by scheduling meetings, managing client arrivals, providing administrative support for agents, maintaining internal policies, and facilitating communication across teamsPrioritized and coordinated daily workload in a high-volume, deadline-driven environment while exceeding key performance indicators related to average handle time, accuracy, quality, and volumeDelivered high-level administrative support by managing inbound/outbound contacts, conducting research, preparing reports, handling information requests, and performing clerical functionsNavigated internal systems/databases to research customer questions, ensuring timely, efficient, and accurate guidance and support

Oxford, Mississippi, United States

Maintained departmental goals while implementing merchandising plans to drive profitability, collaborating with merchandising teams to implement promotional strategiesWorked cross-functionally with internal teams to fulfill online and in-store orders, consistently exceeding productivity goalsUtilized a variety of technologies to perform research on customer inquiries, collaborating with internal departmentsHandled elevated customer inquiries regarding missing order items, missing orders, or order discrepancies, providing final resolutions that adhered to company guidelines

Lakewood, Washington, United States

Worked effectively and efficiently in both individual and team settings, clearly communicating customer needs with managers and coordinating internal services to provide seamless customer experiencesIncreased customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong communicationMaintained in-depth, up-to-date product knowledge and promotional offerings, assisting customers with item locations while providing recommendations based on current and expected needsExecuted targeted merchandising and promotional plans, including floor moves, display maintenance, and performed general housekeeping to keep sales areas well-stocked, organized, and current

Mount Vernon, Washington, United States

Provided compassionate, specialist care for individuals in need of advanced home healthcare, emphasizing symptom control, dignity preservation, peace of mind, and quality of life practicesDemonstrated effective communication skills, a professional attitude, excellent dependability, the ability to handle stressful situations, and flexibility in a high-pressure environment, learning and reacting quickly to client needsStreamlined daily operations by efficiently documenting client data, updating account records, and managing client-care hours

Mount Vernon, Washington, United States

Provided compassionate, specialist care for individuals in need of advanced home healthcare, emphasizing symptom control, dignity preservation, peace of mind, and quality of life practicesDemonstrated effective communication skills, a professional attitude, excellent dependability, the ability to handle stressful situations, and flexibility in a high-pressure environment, learning and reacting quickly to client needsStreamlined daily operations by efficiently documenting client data, updating account records, and managing client-care hours

Burlington, Washington, United States

Followed up on customer requests or issues with a solution-oriented approach, keeping the customer informed of delivery progressCompleted regular inspections, maintenance actions, and basic equipment repairs to keep equipment operating at peak levelsSubmitted all required paperwork accurately and completely, protecting the company against liabilities or lost product

Burlington, Washington, United States

Consistently exceeded forecasted sales goals by delivering comprehensive and compelling product presentations, educating customers, and detailing the benefits of productsKnown as the “go-to” person in the absence of regular managers, providing direct assistance and support to fellow staff by running reports and supervising department teamsEnsured effective merchandise presentation, including accurate and competitive pricing, proper signage, and sufficient inventory levelsMaintained multiple business plans and projects by identifying performance standards, developing contingency plans, and supporting continuous learning and professional development of sales staffLed orientations for new and tenured employees regarding technology and software use, including how to navigate programs, pla ce and track orders, create exchanges, and process refunds with zero errors