Ashlyn Oswald Beiersdorf Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

• Assisted VP of Customer Success in hiring, interviewing, training, and supervising new hires
• Managed the entire Account Management team during the absence of VP of Customer Success, who was on maternity leave
• Fostered relationships with legal team members of domestic and foreign marketplaces including Meta, Amazon, Etsy, eBay, Redbubble, Alibaba, MercadoLibre, Shopify, and others
• Expanded expertise in Intellectual Property law through regular participating in Continuing Legal Education courses and attendance at conferences, such as INTA 2022 in Washington D.C.
• Enhanced company’s takedown abilities through thorough research, documentation, and tracking of successful removals of counterfeit NFTs and domains
• Conducted comprehensive research and recorded successful product takedowns across 124 international marketplaces spanning 43 different jurisdictions, in anticipation of company’s expansion into international markets

Dallas, Texas, United States

• Directed the onboarding process for new clients involving the identification of intellectual property rights, drafting letters of authorization and cease and desist templates, and implementing tailored.
• Developed expertise in navigating and utilizing the United States Patent and Trademark Office’s database and US Copyright Office’s database for comprehensive intellectual property research and analysis
• Managed online intellectual property enforcement initiatives for over 75 brands across various sectors including sports, music, entertainment, and consumer products industries.
• Researched, documented, and automated Right of Publicity enforcement for artists, athletes, and influencers safeguarding their online rights against exploitation
• Identified and cultivated sales opportunities for both new and existing clients
• Contributed to the refinement of company’s software by identifying bugs, communicating customer feedback to developers, proposing interface enhancements, and optimizing the the automated reporting process

Kansas City, Missouri

• Cultivated professional relationships with top clientele including 72 Executive Suiteholders and approximately 250 Founders Club Members.
• Represented the Premium Sales department as the direct point-of-contact for all special requests and service inquiries.
• Implemented and executed an annual audit program of escalating contractual agreements to ensure legal obligations are met for Founding Partners and Executive Suiteholders.
• Collaborated interdepartmentally to ensure prompt delivery of Suite and Founders Club tickets while converting all clients to our newly implemented mobile ticket delivery platform
• Established and strived to enhance day-to-day communications with premium clients including event announcements, event information, presales, ticket delivery, etc.
• Assisted the Sales team with the multi-million dollar renewal process for all Premium clients.

Kansas City, Missouri

• Client Services resides within Corporate Partnerships Department and is the bridge between Premium Sales and Sponsorships.
• Plan, prepare, execute and recap all special events orchestrated by the Corporate Partnership department including but not limited to VIP gatherings, concerts, charter trips, etc.
• Support in maintaining current partnerships, including ticket fulfillment, gift deliveries, suite presentation, entertainment tracking, catering, etc.
• Assist Coordinators in their needs to execute game day operations, special events, hospitality programs and all tasks pertaining to current client services
• Manage the Suite Show-Ready Process to ensure dynamic and impressive presentation of facilities for prospective clientele
• Maintain and build relationships with top clientele through strategic special event planning and partnership activation while ensuring contractual requirements are met

Stillwater, Oklahoma

As a sales associate for Red Rock Bakery and Deli I have enhanced my customer service skills by providing prompt service and fulfilling customer requests.

Kansas City, Missouri Area

• Developed excellent customer service skills through direct service and communication with elite club members
• Learned about the internal operations of a golf course through tournament planning and event management

Stillwater, Oklahoma

• Planned and marketed promotional activities during spring sporting events including men’s and women’s basketball, tennis, wrestling, baseball, and softball
• Strengthened my communication skills through coordinating and executing collegiate sporting event advertisements
• Obtained operational knowledge on the management strategies of collegiate sporting events through closely shadowing the Associate Athletic Director of Event Operations

Stillwater, Oklahoma

• Coordinated philanthropic service opportunities for chapter members on campus and in the community
• Collected and verified service hours performed by our members to the Panhellenic Board
• Planned and directed our annual philanthropy events promoting Domestic Violence Awareness
• Raised and donated over $6,000 to our local and national philanthropies
• Managed a $3,000 budget

Lake Winnebago, MO