Ashlyn Abdulky Email & Phone Number

Houston, Texas, United States

United States

Abilene, Texas, United States

Abilene, Texas, United States

Account ManagerAssistant to group account director

Abilene, Texas, United States

Abilene, Texas, United States

Boston, Massachusetts, United States

Westlake, Tx

Westlake, Tx

LILY MOORE REALTY - Westlake, TXSummer Intern (May 2021- August 2021)Key Jobs:- Manage CRM system to organize and manage customer relations which resulted in higher customer and employee satisfaction. - Answer phone calls to assist customers and manage new lead resulting in happier customer as I was able to connect them to someone immediately.- Reporting to analyze agent productivity resulting in an increase in agent reporting within the CRM- Assistant at video shoot, helping script memorization. This resulted in a quicker, more efficient shoot.- Script writer/ editor for video production, resulting in a more effective and organized script.- Social media posts and comment response which resulted in happier customers, making them feel seen and understood.Key Accomplishments:- Developed a monthly reporting process that is efficient in analyzing agent activity resulting in an increase of agent productivity within the CRM system- Update partner referral systems resulting in more lead generation with reliable leads.- Managed CRM technology, assigned leads to agents, and moved leads along the pipeline more efficiently resulting in a quicker lead verification process.- Created and refined a new lead assigning process resulting in leads being contacted quicker.

Advertising And Public Relations, Business Administration And Management, General

Activities and Societies: Campus Activities board member Sigma Theta Chi Morris+Mitchell

High School Diploma, All