Ashmita Chatterjee

Ashmita Chatterjee Email and Phone Number

Senior Manager at SitusAMC @ SitusAMC
new york, new york, united states
Ashmita Chatterjee's Location
Bengaluru, Karnataka, India, India
Ashmita Chatterjee's Contact Details

Ashmita Chatterjee work email

Ashmita Chatterjee personal email

About Ashmita Chatterjee

As an experienced professional with a strong track record of delivering high-quality work, I am a valuable asset to any organization. I have worked with leading organizations like SitusAMC, WNS Global Services, Altisource Business Solutions, and Intelenet Global Services, and have gained diverse experience across domains.With excellent communication skills, attention to detail, and a focus on achieving goals, I have been able to handle multiple processes and teams with larger headcounts.In my most recent role as a Manager at SitusAMC India, I have honed my skills in the Underwriting Process. With my skills and knowledge, I'm keen to make a difference in the Corporate World.

Ashmita Chatterjee's Current Company Details
SitusAMC

Situsamc

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Senior Manager at SitusAMC
new york, new york, united states
Website:
situsamc.com
Employees:
662
Ashmita Chatterjee Work Experience Details
  • Situsamc
    Senior Manager
    Situsamc Apr 2023 - Present
    Mumbai, Maharashtra, India
  • Situsamc
    Manager
    Situsamc Apr 2022 - May 2023
    Mumbai, Maharashtra, India
    - Review and analyse the performance metric to identify the areas of opportunities.- Track the progress of team and team leaders on a weekly, monthly, quarterly and annual basis.- Managing time-offs, shrinkage and attrition.- Planning capacity to ensure effective utilization for each member and meeting the deliverables.- Rostering the cabs for the entire location and maintaining harmony during shift transitions.- Ensuring employee development and growth, setting priority and handling employee engagement.- Grooming SPOC for individual career growth.- Ability to develop, implement, and maintain quality control standards and procedures.
  • Situsamc
    Assistant Manager
    Situsamc Oct 2021 - Mar 2022
    Mumbai, Maharashtra, India
  • Situsamc
    Underwriter
    Situsamc Oct 2020 - Oct 2021
    Mumbai, Maharashtra, India
  • Wns Global Services
    Assistant Manager
    Wns Global Services Jul 2019 - Feb 2020
    Pune Area, India
    Handling TeamClient meetingManaging schedule adherence, shrinkage and attritionClient calls on process improvements
  • Wns Global Services
    Lead Associate
    Wns Global Services Oct 2018 - Jul 2019
    Mumbai Area, India
    Handling teamMaking attendance reportProcess improvement plansAudits and coaching for new and bottom quartile members
  • Wns Global Services
    Sr. Associate
    Wns Global Services Mar 2017 - Oct 2018
    Mumbai Area, India
    Seller Support for Amazon North America process within WNS
  • Video And Voice Analyst
    Kohinoor Business Solutions
    Video And Voice Analyst May 2016 - Dec 2016
    Mumbai, Maharashtra, India
    ● Watching Videos for JPay, analyzing the violations ● Mentored the new team members and helped them with the process thoroughly● Getting to the core of the challenges faced● Following up with the clients with the new updates and training
  • Ajs Info Solutions Private Limited
    Team Lead
    Ajs Info Solutions Private Limited Apr 2015 - Aug 2015
    Thane, Maharashtra, India
    ● Lead Generation● Following up with the clients while processing the loans● Assisting in side line HR recruitment
  • Altisource
    Team Leader, Loan Review (Non-Voice)
    Altisource Nov 2013 - Mar 2015
    Mumbai Area, India
    • Handled a Team of Closers/Ops Review for Post-Closed Loans• Preparing Client Reports and Internal reports• Maintaining the Quality, Attendance and Utilization Reports• Attending Calibration calls with the Clients with regards to Updates and Quality• Preparing Annual Appraisal and making sure the Attrition Rate is low• One on One with Team Members in order to give feedback and/or appreciate their quality of work• Team level training on Email Etiquettes and Basic English Grammar• Closely working with the Manager on Waived and Added Condition Report
  • Altisource
    Qc Associate/Credit And Income Reviewer/Ops Reviewer (Non-Voice)
    Altisource May 2012 - Nov 2013
    Mumbai Area, India
    • Started working as a QC Associate/Loan Set-Up Associate for Re-verification Team• Mentored the new team members and helped them with the process thoroughly• Maintaining the Quality of the process and getting to the core of the challenges faced• Was been transferred to Credit and Income Segment • Checking whether the file is underwritten as per the US Guidelines• Was been transferred to Homeward Ops Review• Cross Trained in 3 Segments within the process
  • Intelenet Global Services
    Sr. Customer Service Representative (Voice)
    Intelenet Global Services Apr 2011 - Feb 2012
    Mumbai Area, India
    • Providing customer service to UK Barclay’s Customers with regards to their Online Banking (OLB) inquiry• Maintaining the reputation of Barclay's Bank by giving 100% quality in Customer Service• Accomplishing different challenges over calls
  • Desire Placement
    Sr Hr Executive
    Desire Placement Mar 2008 - Aug 2009
    Mumbai Area, India
    • Organizing interviews with the HR of International BPOs• Scanning through Job Portals and selecting the right candidate for interviews• Achieving targets been set up by the company

Ashmita Chatterjee Skills

Team Leadership Credit Analysis Blogging Customer Service Creative Writing Writing Photography Social Media Blogging Corporate Blogging Blogger Content Writing Social Media Marketing Social Media Advertising Human Resources Bpo Call Centers Interviews Banking Cash Management

Ashmita Chatterjee Education Details

Frequently Asked Questions about Ashmita Chatterjee

What company does Ashmita Chatterjee work for?

Ashmita Chatterjee works for Situsamc

What is Ashmita Chatterjee's role at the current company?

Ashmita Chatterjee's current role is Senior Manager at SitusAMC.

What is Ashmita Chatterjee's email address?

Ashmita Chatterjee's email address is as****@****ail.com

What schools did Ashmita Chatterjee attend?

Ashmita Chatterjee attended Shankar Narayan College, Bhayander, Nl Dalmia High School.

What are some of Ashmita Chatterjee's interests?

Ashmita Chatterjee has interest in Writing, Photography (New Hobby), Finance, Credit And Income Analysis, Writing And Reading.

What skills is Ashmita Chatterjee known for?

Ashmita Chatterjee has skills like Team Leadership, Credit Analysis, Blogging, Customer Service, Creative Writing, Writing, Photography, Social Media Blogging, Corporate Blogging, Blogger, Content Writing, Social Media Marketing.

Who are Ashmita Chatterjee's colleagues?

Ashmita Chatterjee's colleagues are Milind Sagvekar, Veeresh Achari, Srikanth Dumpala, Kirill Fatyushyn, Ajith Kumar, Nalesh Madur, Vishaka Prajapati.

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