As an Area Manager at Amazon, I manage daily operations, optimizing workflow efficiency and customer satisfaction. I have a BA in Political Science and Government with a Business Administration concentration from the University of the Pacific, and I also hold a MS in Criminal Justice from Southern New Hampshire University.I use my communication and leadership skills to coach and empower staff on best practices and protocols, boosting productivity by 15% through innovative strategies. I also apply my analytic problem-solving and task-driven skills to coordinate preventive and predictive maintenance programs, reducing equipment downtime and operational challenges. My goal is to contribute to Amazon's mission of being Earth's most customer-centric company, by delivering high-quality service and products to our customers, and creating a positive and productive work environment for our employees. I am always eager to learn new skills and take on new challenges, and I value collaboration, innovation, and diversity in my work.