Hi, I’m Ash 👋Founder of Ninja Flame Media - a boutique retention marketing agency for purpose-driven 7-9 figure/yr brands who want to maximise LTV and increase profitability whilst reducing churn and acquisition costs. Helped drive over £10 million in sales and counting.Email is the best way to reach me: ash@ninjaflamemedia.comWe do this initially by fostering extraordinary customer relationships through owned channels such as email, SMS, and direct mail. Through these we serve meaningful content that resonates with your audience on a deeper level, turning them into loyal customers that purchase repeatedly. We don’t stop there.We realise that these tactics are only half the battle. A portion of customers will come back regardless of whether you market to them or not. Raising that baseline retention rate is where the real work is, and it all starts with data. Collecting the right data, and ultilising it across departments to improve the business holistically and deliver the best customer experience.Having worked with some of the largest brands in the UK, US, and Australia including PRESS London, ForeverWick Candle & and Potion Paris we know what it takes to build and grow a winning retention strategy from the ground up. Beyond email and SMS, it takes an understanding of your products, your customers, and the relationship between them both.If you want to experience growth you can feel good about, and build a brand that stands the test of time through fostering extraordinary customer connections, then let’s talk.e: ash@ninjaflamemedia.com