Creating user-friendly webpages using HTML, CSS, WordPress, JavaScript, and PHPUsing Content Management Systems like WordPress for optimizing performance and efficiencyCommunicating with clients to determine their wants and needsBuilding a full web experience with Google analytics and SEO for best research resultsDesigning and coding from scratch modern websites optimized for viewing on desktop, tablet and mobile phones using the latest versions of HTML, CSS, JavaScript/ jQueryFocusing on the human aspect of web design: the user/ clientDevoted to create an excellent user experience through visual identityProviding social media support and management to clients in order to market their company across all platforms.

Taught undergraduate students in the field of Criminal Justice.Developed and managed class syllabus, planned and created lectures, discussions, exams, final papers, etc. Graded students based on standards provided by the school.

Created and modified college catalogs for the whole college and different schools. Designed and produced necessary flyers and student and faculty handbooks using Adobe Creative Suite.

Contributed to front end design of mobile responsive WordPress and Shopify sites. Coded with HTML/CSS as well as some PHP backend work. Preformed maintenance and troubleshooting for existing WordPress and Shopify sites as well as content addition and QA of existing and yet to be launched sites.

Assisted in front end design of mobile responsive WordPress and Shopify sites. Preformed social media maintenance, including updating posts on social media, writing blog posts for various clients, managing statistics for social media interaction. Assisted in the design of business cards and tri-folds for clients.

Supervise, monitor and evaluate captioning assistants' job performance by tracking accuracy and speed requirements, policy adherence, aux and log in times and attendanceProvide continuous feedback to CAs regarding job performance. Maintain a positive work environment by providing daily support and assistance.Prove back-up CA duties when necessaryAssist with training of new CAsAssist with on-going training of CAs regarding technical and/or procedural changesProvide technical/procedural information as necessary to customer service staff in order to resolve any issues that may arise with consumers . Monitor and provide assistance regarding technical issues on calls and report to appropriate staffAct as primary person of responsibility for the entire captioning facility when appropriate.

• Day to day operations of a high paced retail shipping and packing franchise ranked third in the country• Supervised four employees• Assisted approximately 280 customers per day• Helped to maintain a budget of $1 million annually• Trained employees on proprietary software provided by corporate• Used corporate provided software for reporting and finances

· Contacted different government agencies to collect data and gather statistics · Developed different methods of data collection and data analysis · Translated data to distribute to the agencies involved · Worked on multiple grant projects simultaneously.

· Assembled a survey for the city to poll residents on their opinion of the police department · Created different zones in order to obtain the most accurate data

· Prepared the police department for accreditation · Reviewed paperwork and identified inaccuracies and non-compliance

· Maintained detailed inventory reports for thousands of retail materials· Motivated staff to increase sales and established sales goals· Handled cash, ran deposits and opened and closed the store· Assisted customers with all needs and solved problems they had· Ensured that employees received paychecks once the store closed permanently and disbursed all remaining inventory to other stores.

· Scheduled staff and ensured all shifts were covered · Completed orders with vendors and made sure merchandise was stocked · Made sure all electronics were working properly and ensured those broken were repaired in a timely manner · Assisted customers and solved any problems that arose