Ashley Moriarty Email & Phone Number

Baltimore, MD, US

Baltimore, Maryland, United States

Baltimore, Maryland Area

Carmel, Indiana Area

• Support the Board and Executive Teams administratively by drafting correspondence, preparing meeting agendas, and taking minutes
• Plan, execute, and evaluate nine annual meetings and conferences ranging from 30 to 725 attendees
• Arrange travel and hotel accommodations for the Board of Directors for the quarterly meetings
• Manage the office’s meeting space and calendars for both internal clients and business partners
• Process expense reports monthly for the CEO and deposit donor contributions daily
• Prepare and track conference budgets up to $610,000

Indianapolis, Indiana Area

• Troubleshot, researched, and tested complex scenarios within the software, then share solutions to clients
• Communicated with clients by phone, email, and chat to answer questions effectively
• Prioritized and took ownership of ongoing customer action plans working towards ultimate and timely resolutions
• Worked on 3 different software programs and is on the training team to teach new analysts these programs
• Coached co-workers about case notes and makes sure best practices are followed

Jacksonville, Florida Area

• Part of the Sales Leadership Team and served as a Customer Service Lead
• Coached to associates about correct Selling Behaviors and assessed daily strengths and opportunities
• Led and assisted with shipment processing, merchandise replenishment, and prioritizing shipment receipts
• Gained and shared business insights and create SMART action plans that improve execution and results
• Proactively identified and communicated merchandise flow and visual opportunities and recommended solutions

Jacksonville, Florida Area

• Managed two residential communities of 500 - 935 first-year and upper-class residents
• Facilitated community development and created an environment that is conducive to learning and consistent with the values and mission of the University
• Responded in the emergency/crisis on-call rotation for all housing areas of approximately 2,800 residents
• Supervised, trained, motivated, and evaluated a staff of 10 - 17 paraprofessional staff members
• Advised a residential student government association in order to create change, recruit members, and develop student leaders
• Created and oversaw RA activities and initiatives and in the areas of health and safety awareness, personal development, campus and community involvement, civic engagement, and diversity

• Directly supervised, trained, motivated, and evaluated 28 paraprofessional staff as well as offered support and guidance to 14 additional paraprofessional staff members
• Oversaw daily operations of two apartment style buildings of 1,000 first-year students, upperclassmen, and athletes
• Allocated and monitored $9,000 of community funds for activities and staff professional development
• Supported the resident assistant selection process by reviewing resumes, conducting interviews, and participating in the selection of new staff hires to the department
• Served as a hearing officer for informal student conduct cases and processed and assigned educational sanctions
• Preformed all administrative tasks involving area housing conduct including infraction notices, pre- and post- hearing paperwork, and staying in communication with the liaison in the Office of Student Conduct

• Served in the emergency/crisis on-call rotation for a campus population of 4,500 students
• Assisted in the development of activity models and expectations for the staff and served as a resource to the RAs as they planned and evaluated programs and relationship-building activities
• Coordinated department-wide staff development and continuing education opportunities for 176 RAs
• Advised an active hall council and oversaw $2,500 in budgets
• Actively participated in multiple departmental committees including Social and Educational Awareness, Training and Development, and Marketing Video

• Chaired the entertainment committee responsible for creating eight events a year for 2,000 students focusing on Alcohol alternative activities and events
• Allocated the $10,000 per event budget and assessed the outcomes following each event
• Produced the logistics for each event and managed all internal and external vendor communications
• Assisted in marketing for each event including University Signs, and internal and external campus initiatives

• Provided quality customer service for the guests of the 290 room facility and 15000 sq ft event spaces
• Mastered policies, procedures and systems necessary to achieve successful guest relations
• Ran daily occupancy reports, arrivals, departures, and events to identify any special requests, and verified reports for accuracy
• Cross-trained in multiple departments including Front Desk, Food and Beverage, and HousekeepingCross-trained in many departments including Front Desk, Food and Beverage, and Housekeeping

Masters Of Arts, Educational Leadership

Activities and Societies: Delta Gamma, Graduate Assistant for Housing, Secretary for Student Personnel Association Club

Bachelor Of Science, Hospitality Management

Activities and Societies: Delta Gamma, Housing and Residence Life, Eta Sigma Delta International Hospitality Honor Society