"Welcome to my LinkedIn profile!I'm Ashley, a passionate and results-driven professional with over 30 years of experience in the dynamic hospitality industry. Throughout my journey, I've relentlessly pursued exceptional guest experiences and revenue growth. My track record speaks for itself - consistently exceeding business expectations and leading high-performing teams to success.Specialities:• Diverse experience in commercial, conference, resort hotels, and visitor attractions• Multi-site management in high-volume, fast-paced environments• Efficiently handling multiple tasks and prioritizing responsibilities under pressure• Leadership and team development for outstanding results• Inspiring and empowering teams with a strong emphasis on employee growth• Fostering team spirit and performance, resulting in increased cohesion and retention• Streamlining operations through tailored systems and procedures• A steadfast commitment to top-notch customer relations and service standards• Expertise in food and beverage, rooms division, and event management• Proficiency in risk assessment and health and safety policies• Financial acumen, encompassing management, reporting, and analysis• Managing projects and schedules delivered within specified timelinesI thrive on innovation, constantly seeking new ways to enhance products and services to adapt to evolving client needs. My achievements include spearheading the launch of The Durrell Glamping site, earning it the UK's AA Glamping Site of the Year award, and Trip Advisor Hall of Fame. During the challenging period of Covid, I achieved a remarkable 25% increase in revenue from 2018 to 2022.Thank you for taking the time to view my profile. Let's connect and explore opportunities to collaborate and drive success in the hospitality industry."
Listed skills include Hospitality, Management, Hotels, Front Office, and 19 others.