Created and executed strategic sales plans to achieve and exceed company revenue targets, contributing to overall business growth.Prepared and delivered compelling proposals and quotations to potential clients, effectively negotiating terms and closing high-value deals.Successfully generated leads through diverse channels, including networking, cold calling, and attending industry events and conferences.Monitored industry trends and competitor activities, providing actionable insights and strategic recommendations to senior management.Collected and analyzed customer feedback to drive continuous improvement in products and services, enhancing overall customer satisfaction.

senior research analyst with expertise in quality analysis, data mining and extraction. proficient in Microsoft Excel and google sheet, i bring a strong background in market research and data analysis, my skills extend to tools like zoominfo, apollo.io, RocketReach, and zendesk.

Skilled at overseeing all facets of project life-cycle, including initiation, planning, resource allocation, testing, and implementation. Expertise in building strong working relationships with internal, external, and cross-functional teams.

Following duties and tasks – managing human resources including managing staff, creating policies, providing helpful services to employees, scheduling and supervising staff members, balancing the needs of the company, creating and motivating the team members, prioritizing work and delegating work to employees, and overseeing the facility management and maintenance.A strong sense of commitment, unwavering patience, team leadership, business management skills, strong managerial acumen and familiarity with principles of business administration and understanding of business tools and MS Office.

Establishing and monitoring customer service provided by the team, identifying areas of improvement, specifying individual metrics, responding to queries in a timely manner, encouraging employees, identifying tasks that are critical for customer satisfaction, and managing the team of customer care representatives.