Over 27 years of experience in Airport Ground Operations, Operations Management, Administrative Functions, accounts, Finance, Payables, and Client Servicing, last associated with Air India. Recognized for strong Leadership and mastery of operations and Process management through fast-track promotions and selection for high-priority initiatives. Always look for continuous process improvements and provide input to leads on the same; Coaches new team members about the operations for excellent service delivery. Provide oversight for general administration and ensure that the necessary administrative policies, systems, and procedures are in place and are adhered to promote high management quality standards Approachable, well-presented, and able to establish good working relationships with various people. Experienced in greeting and welcoming passengers, handled reservations and Sales of tickets. Providing information to passengers, responding to queries and assisting disabled passengers or those who need assistance; ability to multitask and ensure that the customers are satisfied and comfortable. Skilled in managing end-to-end airline ground operations, from check-in operations to client relationshipmanagement. Proven experience in maintenance of Daily Sales Reporting. Deft at reviewing and audit all accounts payable, cash receipts, Other accounting records and transactions, and ensuring expenditure is under control.