Ashok G. Email and Phone Number

Marketing Communication & Corporate Branding. • Handle Creative / Media Agencies and local vendors for signage and other indoor/outdoor branding material.• To execute targeted campaigns through Brand Activation / Partnership / Events / BTL Tie-ups.• Initiate and execute activations as per plan/schedule in close coordination with respective teams• Create MIS Preparations and reporting along with budget preparations• Build a relationship, retain & develop vendors.• Regular visit to sites for recce and anomaly detection• Plan and manage BTL activities and collaborate with agencies for execution (not limiting to on-ground activities, signages, paper inserts, material procurement, roadshows, etc.)• Shortlisting of Vendors.• Rate/Price Negotiations with Vendors, getting the lowest quotes for the best quality offerings• Coordination with Purchase, Accounts and Marketing teams for the Purchase Orders and Payment releases.• Mining data of the relevant/target industries/organizations from various portals/channels. • Competition analysis and mapping

• Managing Internal PILs, Branding etc., and provide creative support to Internal Stakeholders - S&M, Clinicians, Non Med Teams.• Managing agencies (Designing, PR, Media)& vendors.• Timely entry, follow ups and submission of bills in ERP (Software designed for submission of Bills).• Managing, Maintaining and submission of data in various Business apps like Microsoft Dynamic 360, Sales force and Leadsquared.• Managing the key accounts associated with the organisation and providing support to them in terms of Medical help and conducting various marketing activities.• Meeting up the Targets of the Walk-in channel and Retail TPA revenue• Community connect programmes, tower speciality led campaigns -ATL & BTL in new areas.• Managing Internal, External Marketing and Branding of the organisation• Regular Interaction & Meeting with various RWA presidents, clubs members for organising marketing camps and Tie-ups. • To prepare activity calendar per month , reporting payment status and daily report of the activities to the senior level.

Worked in premium process of Airtel Titanium. • Handling In-Bound Calls of users.• Analysing and solving the issues of the users over the call.• Technical Trouble-shooting over the call. • Upgradation and cancellation of the accounts.• Responsible for researching customer complaints and pre-processing billing adjustments by inputting credits or other adjustments into the computer records for customer accounts.• Maintaining the quality standards over the call and resolving customer issues within SLA.

• Handling In-Bound Calls of users.• Providing the requested information of the customers over the call and SMS.• Escalating the calls to various departments according to user requirement.• Cold calling to the Generated leads and setting up meeting for the field sales team.• Providing and handling the call within the assigned SLA and TAT.