Business Analyst And Implementation Engineer - Team Lead
Current* Business analyst and Implementation engineer for IP product called "pharmaREADY" which offer solutions on eCTD for regulatory affairs, Document management system. Knowledge on Quality management system software "Trackwise" from sparta, RIMS solutions and Integrations.* Getting Business requirement on eCTD and Document management solutions.* Presales activities like providing DEMO, RFP response and Customer interaction.* Conducted workshop on eCTD in pharma University and Provided Training on eCTD for 100 plus pharma Companies.* 150 plus Implementation across the globe through online and onsite.* Onsite implementation in US, Europe(Netherland), India( Various states).* Project plan creation in Project server 2013* Done cloud based implementation on Amazon and Azure platforms and having good knowledge on these cloud services providers.* Technical, Functional and Domain support for 150 plus customers across globe.* Handling a support Team of 5 members.* Strong knowledge in documentation and following process for Implementation and support as per internal quality process(QWEST).* Handled audit of ISO 27001 and various customers Audit(Pharmaceuticals companies).* Knowledge in 21 CFR part 11 compliance and cGMP compliance.* Knowledge in Document management system( DMS is one of the product suite of our Pharm ready software)* Knowledge in SharePoint services 2.0,sharepoint services 3.0 and SharePoint foundation 2010.* Experience in migration of database from SharePoint service 2.0 to SharePoint services 3.0 to SharePoint foundation 2010.* Experience in installing and configuring SQL 2005, 2008 and 2012 & Knowledge in configuring report services.* Experience in installing and configuring SharePoint service 3.0 and SharePoint foundation 2010.* Have basic knowledge in generating SQL report and experience in making tweaks and changes in sql tables during troubleshooting.