Ashok Kumar Email & Phone Number

Muscat, Muscat Governorate, Om

Muscat - Oman

• Initiating Revenue Assurance Protocols: Pioneered the establishment and execution of rigorous Revenue Assurance protocols, erecting internal controls across operational revenue cycles and billing processes to preempt revenue losses and uphold financial sanctity.• Strategic Project Leadership: Guided pivotal projects including Convergence Billing, Loyalty Management, and Partner Settlement, orchestrating seamless integration and optimizing revenue pathways to drive organizational growth.• Proactive Fraud Mitigation Strategies: Engineered proactive measures to combat financial losses and bolster operational efficacy through astute fraud detection and prevention strategies.• Comprehensive Audit Oversight: Directed comprehensive audits of revenue streams and billing processes, pinpointing vulnerabilities and instituting corrective actions to proactively mitigate risks.• Cross-Functional Policy Development: Spearheaded collaborative efforts to formulate and implement fraud control frameworks and policies, ensuring strict compliance with industry regulations and standards.• Advanced Monitoring and Analysis: Leveraged cutting-edge analytics tools and performance metrics to vigilantly monitor Revenue Assurance controls, swiftly identifying and rectifying potential revenue leakage across diverse revenue streams.• Efficient Investigation and Remediation: Conducted meticulous investigations into customer data to unearth fraudulent activities and anomalies, swiftly implementing remedial measures to staunch revenue losses.• System Configuration Oversight: Directed intricate billing system configurations, rating procedures, and business assurance checks, ensuring precision and compliance with operational norms.• User Testing and Launch Support: Spearheaded rigorous user testing initiatives for new products and services, ensuring seamless functionality, regulatory compliance, and user satisfaction upon launch.

• Automation of Billing and Collection Processes: Implemented automation initiatives that significantly reduced manual errors, enhanced efficiency, and streamlined billing and collection operations.• Six Sigma Project Leadership: Successfully led Six Sigma projects focused on optimizing billing processes, resulting in improved accuracy and operational efficiency.• Risk Assessment and Auditing: Conducted comprehensive risk assessments and audits of revenue streams, identifying potential risks to financial integrity and implementing mitigation strategies.• Dunning Control Optimization: Reviewed and monitored dunning controls, optimizing collections processes and reducing outstanding balances.• Collaborative Process Improvement: Collaborated with cross-functional teams to implement best practices for Oracle Billing Software, driving improvements in overall processes.• Training and Mentorship: Provided training and mentorship to team members, ensuring proficiency in revenue assurance practices and fostering professional development.• Management Reporting: Prepared and presented monthly reports on revenue leakage and fraud activities to management, highlighting key insights and recommendations for corrective action.• End-to-End Reconciliation: Conducted end-to-end reconciliation of Call Detail Records (CDRs), performing root cause analysis and suggesting preventive measures to minimize discrepancies.• Daily and Monthly Revenue Assurance Activities: Managed a range of revenue assurance control activities including rating and billing assurance, fraud control strategies, usage and service validation, and financial risk assessment.• Billing and Dunning Process Management: Oversaw billing, rating, and dunning processes, ensuring timely and accurate processing of bills and detection of billing discrepancies.

Gurgaon, Haryana, India

• Financial Activity Coordination: Orchestrated various financial activities, including voucher checks and bank reconciliations, to uphold financial accuracy and integrity within the organization.• Support for Audit Compliance: Provided support for audit tasks and ensured compliance with regulatory requirements, meticulously adhering to financial regulations to maintain organizational integrity.• Payment Management: Demonstrated proficiency in managing payments and overseeing financial transactions, ensuring their timely and accurate processing to facilitate smooth financial operations.• Stakeholder Consultation: Engaged in consultations with external stakeholders and auditors, ensuring transparency and fostering compliance with financial standards, thereby bolstering trust and credibility.

• Daily Reporting and Account Reconciliation: Generated daily reports and conducted account reconciliation to ensure accuracy and compliance with financial regulations, facilitating smooth financial operations.• Client Interaction and Financial Insights: Interacted with clients to address accounting queries and provide valuable financial insights, nurturing strong client relationships and enhancing client satisfaction.• Statutory Compliance and Audit Support: Ensured compliance with statutory requirements and provided support for audit tasks, maintaining organizational integrity and adherence to regulatory standards.• Premium Tracking and Analysis: Proficiently tracked and analyzed premium due compared to paid, ensuring alignment with customer accounts and facilitating accurate financial reporting.• Record Maintenance and Reporting: Maintained meticulous records of financial transactions, supporting accurate financial reporting and informed decision-making processes within the organization.• Process Improvement Initiatives: Contributed to process improvement initiatives by identifying areas for efficiency gains and implementing best practices, fostering continuous improvement and optimization of financial processes.

Certified Fraud Examiners (Cfe), Complete

I hold the prestigious designation of Certified Fraud Examiner (CFE) from the Association of Certified Fraud Examiners (ACFE) in the USA.

Other; Certificate In Leading With Finance, Complete

I have completed the "Leading with Finance" program offered by Harvard Business School Online, earning an eDiploma. This program provided.

Certified Information Systems Auditor - Cisa, Information Systems Auditing

I am also a Certified Information Security Auditor accredited by ISACA in the USA, with Membership ID #717885. This certification.

Post Graduate Diploma In Business Administration

I completed my Post Graduate Diploma in Business Administration (PGDBA) with a specialization in Finance from Symbiosis Institute.

Masters In Commerce

I attained my Master’s in Commerce with a specialization in Finance from HP University, India, in the year 2005. This program provided me.

Masters In Computer Science

I earned my Master’s in Science with a specialization in Computer Science from MDU, India, in the year 2004. This academic pursuit.

Bachelor In Commerce

I completed my Bachelor’s in Commerce from Delhi University, India, in the year 1997. This foundational degree provided me with a broad.