As part of my job duties, I secured NCFE Centre Approval and coordinated government funding arrangements. While adhering to awarding organisation guidelines for assessment decisions, I ensured compliance with IQA policies and procedures. Also, I monitored assessment processes conducted by skills tutors and worked closely with the Head of Centre to develop action plans and support performance improvement. By evaluating the occupational competence of delivery staff, I facilitated their professional development. Moreover, I coordinated with tutors and assessors to maintain continuity in the assessment process and ensure timely achievement of learner qualifications. Actively engaging in safeguarding activities for learners and staff, I led standardisation meetings and championed best practices across the organisation.Key Contributions:• Achieved NCFE Centre Approval by July 2024, facilitating effective program delivery and securing government funding.• Enhanced QA processes by implementing internal verification procedures and comprehensive records.• Improved assessment practices and learner outcomes through targeted action plans and continuous feedback.• Provided constructive feedback to tutors, promoting best practices and ongoing improvement.• Ensured adherence to equality and safe working practices per institutional policies.• Contributed to quality improvement strategies, policy development, and procedural enhancements.• Managed internal verification processes effectively, maintaining accurate records and preparing for EQA/SV visits.• Collaborated with the Skills Delivery Manager and staff for OFSTED inspections and development of SAR and Quality Improvement Plans.

Sub-Companies Managed: Scholars School System, Feedo Needo (a charity for homeless people), School of Business Malta, Ignition –Pro, Matrix International solutionsIn this role, I administered HR and administrative functions for a group of companies, including Scholars School System, Feedo-Needo, School of Business Malta, Ignition –Pro, and Matrix International Solutions. I also directed change management initiatives and resolved complex employee relations issues, including grievances and disciplinary actions, while managing operational functions. Further, I defined and communicated departmental responsibilities, ensuring effective management across all aspects from talent acquisition to health and safety compliance. Managing HR budgets and monitoring staffing costs, I implemented cost-saving measures and oversaw special projects. I was tasked with providing policy guidance, executed strategic plans, and handled operational responsibilities across multiple entities, ensuring streamlined administration and HR processes. Lastly, I served as Secretary to the Advisory Board, supporting board activities and decisions.Key Contributions:• Established clear departmental roles and responsibilities, enhancing operational effectiveness.• Achieved cost savings through meticulous budget management and staffing cost analysis.• Led special projects and strategic initiatives aligned with organizational goals.• Ensured strict compliance with legal and statutory HR requirements, reducing risk and improving operational integrity.• Appointed Head of Further Education at Ignition-Pro School of Entrepreneurs in 2023, securing NCFE Centre approval by 2024.• Managed multiple entities, including the NCFE Centre approval process for Ignition-Pro School of Entrepreneurs.• Oversaw a diverse workforce of over 200 employees across five UK campuses and an international centre, collaborating with Leeds Trinity University

GHC is a local training provider covering Birmingham and Black Country the contracts they are AEB, SSU, WoW.• Line managing, recruiting and training of all delivery staff of two centres of the company including ensuring the quality and compliance are met to the highest standards, started setting KPI’s and 121’s of Staff and motivated staff to give their best which has led to 45% increase in the organisation’s income in six weeks and claimed all pending claims.• Framed all policies and procedures for delivery and got NCFE accreditation and Direct Claim Status. Also got accreditation from NCFE Cache to deliver Mental Health Qualification.• Started AEB delivery on the WMCA contract with 98% achievement and progression on Lot 1 and ongoing delivery for Lot 2 and 3• Achieved above 90% success on delivery of WoW and SSU contracts.• Started delivery of Mental Health, secured partnership with leading partners on this project.• Started the process of securing other contracts on DPS, BRAVO and other areas.

Key Points of Delivery•Delivery of 1-2-1 Career Advice and Guidance to unemployed clients at various Job Centers, Training Providers, Turning Point and FE colleges(Waltham forest College & The College of Haringey, Enfield and North East London)•Delivery of group sessions on CV building, motivation, interview techniques and job search to clients including helping them with UCAS.•My Advice and Guidance sessions, both one two one and group sessions have been commended and received excellent feedback by the clients, providers, Job Centres, colleges and my seniors.•I have also conducted group sessions for the Job Centre Advisers at two Job Centres with Excellent feedback

My job role involves overseeing and managing the following contracts of the company: Work Programme Sub Contract from Ingues, SSR (Skills Support for Redundancy) Sub Contract from SEETEC, Digital Skills—Sub Contract from Twin Training and our own Prime Contract of Learn Direct.Set up robust systems and help the Senior Management Team

Managing the Work Programme Contract and Heading the CentreManagement.

I was representing UK awarding bodies in India and promoting for the qualifications of these awarding bodies to educational institutions in India.

I managed two main delivery centers of the company and monitered deliveryof two other centers of our sub contractor delivering programmes like FE, LSC, Learn Direct and ESOL covering the age group from 16 to 55

As Center Manager of CDG Finchely I was managing the Center Delivery of New Deal Programmes of JCP/DWP.