Ashok Kumar A Email & Phone Number

Ashok has over 21 years of progressive experience in information technology, possesses excellent interpersonal skills with extensive experience in Project management this includes management of Microsoft Windows 2003, 2000 Servers, Maintenance and Systems Integration for various clients of Telecommunication, Credit Reporting Agencies, Banking & Financial Services and Life Science domain.Ashok brings to the table over 19 years of progressively advancing expertise in the field of information technology, coupled with exceptional interpersonal skills. His extensive experience in project management spans various domains, including Telecommunication, Credit Reporting Agency, Banking & Financial Services, and Life Science.Key Highlights of Ashok's Professional Profile:Project Management Expertise:With a robust background in project management, Ashok has successfully overseen the management of Microsoft Windows 2003 and 2000 Servers. His proficiency extends to Maintenance and Systems Integration, catering to the diverse needs of clients across different industries.Technical Proficiency:Ashok possesses a broad understanding of client/server networking environments and is well-versed in various LAN/WAN technologies. His hands-on experience includes working with a diverse range of servers and desktops, including IBM, HP-Compaq, Dell, and more.Customer Support and Vendor Management:Adept at providing customer support, Ashok has excelled in managing Vendor relationships within the End User Computing Environment. His skills contribute to the seamless operation of IT systems within organizations.Installation and Troubleshooting:Ashok is proficient in the installation and troubleshooting of a variety of systems, including Windows XP, Server 2000/2003, and mail clients. His technical acumen ensures the smooth functioning of essential IT components.Second Level User Support:Ashok has demonstrated his ability to provide second-level user support, particularly in resolving issues related to applications, mailing systems, and networks. His proactive approach contributes to efficient problem resolution.ITIL Processes Implementation & Documentation:In addition to his technical skills, Ashok has actively contributed to the implementation and documentation of ITIL processes within the IT Division. Ashok's wealth of experience and diverse skill set make him an invaluable asset to any team or project, and his commitment to implementing best practices ensures the highest standards in IT service delivery.