Transformation and Delivery Leader with 22 years of proven expertise in driving large-scale operational excellence and business transformation initiatives across BFSI, IT services, and Insurance domains. Adept at implementing reengineering practices, Lean Six Sigma, and Agile methodologies to optimize processes, reduce costs, and drive strategic business outcomes. A recognized problem solver and leader, skilled in steering cross-functional teams to achieve business excellence and sustainable growth through data-driven decision-making and innovative solutions.Specialties: • Process & Operational Excellence: Lean Six Sigma, Business Process Reengineering, Value Stream Optimization, A3 Problem Solving, Target Operating Model, Agile/Business Transformation, Process & Technology Integration• Program/Project Management: Planning & Execution, Stakeholder Management, Offshoring/Transition management, Third-party tools deployment, Resource Management• Strategy and Execution: Business Practice Development, Transformation Road map, Negotiation, Team Building & Conflict Management, Change Management• Service Delivery: Operations Management, Vendor Management, Workforce Management, Capacity Creation and Releases, IT-Production Support, Team management/development• Risk Management: Risk Controls and Self-Assessment (RCSA), Regulatory Reporting, FMEA, Controls Testing• Knowledge Management: Lean Six Sigma and Agile Training, Project Coaching and Mentoring, Project reviews for individual LSS certifications