Ashok Radhakrishnan Email & Phone Number
@accenture.com
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Ashok Radhakrishnan is listed as Associate Manager at Accenture in India, a with 24575 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at accenture.com and a matched LinkedIn profile for Ashok Radhakrishnan.
Ashok Radhakrishnan previously worked as Change Manager Lead at Accenture In India and Change Manager - Subject Matter Expert at Ibm India Private Limited. Ashok Radhakrishnan holds Bachelor Of Laws (Llb) from Kerala Law Academy Law College.
Email format at Accenture in India
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About Ashok Radhakrishnan
Experienced Change Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, HP Products, ITIL, IT Service Management, and Windows Server. • Overall 19 years of ITES experience with over 9yrs. experience in Change management and having ITIL V3, ITIL Intermediate and ITIL 4 Foundation certified.• Exposure to Dev Ops and agile methodologies for implementation across cloud platforms.• Core experience in Change Management along with Release, Problem and Incident Management processes.• Exposure to Automation using Automation Anywhere, Powerautomate & ServiceNow functionalities.• Service improvements using automation in couple of projects.• Project management skills.• Having 5yrs experience in Service desk function.• Exposure in Active directory administration with domain admin rights.• Exposure in managing and implementing the processes for service management in relation to Change Management process.• Having good communication skills, with experience in dealing with clients from UK, US and other European Union regions.
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Ashok Radhakrishnan work experience
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Change Manager Lead
Change Manager - Subject Matter Expert
Change Manager
Change Manager Responsibilities:• Process changes through its lifecycle as per ITIL framework.• Host the TAB (Technical Advisory Board), CAB (Change Advisory Board), eCAB (Emergency CAB), PIR (Post• Implementation Review) meetings.• Prepare reports like TAB agenda, CAB agenda, FSC, PIR etc.• Interacting with respective delivery teams for planning and scheduling the changes.• Prepare compliance reports.• Prepare trending reports month on month.• Weekly/Monthly interaction with Account Service Manager and Service Operations Manager to review and• improve the process.• Prepare process documents and ensure to update the team share point.• Conduct trainings for change management to ensure process adherence.• Having weekly meetings with Clients as well as the team.September 2008 to October 2009 – Subject matter expert (Active Directory Admin team) Responsibilities:• SME for Active Directory Admin Team.• Managing a team of 10 members.• Active Directory Administration.• Creating objects in AD, giving access rights for users, managing shared drives.• Giving access to different Servers and other resources.• Mailbox administration for users.• Using VB scripts for bulk updates in AD.March 2006 to August 2008 – Sr. Service desk analyst Responsibilities:• Helpdesk support for a Finnish client.• Supporting all software and hardware issues.• Supporting 1st and 2nd level IT issues including in-house applications.• Supporting all IT related incidents.November 2004 to February 2006 – Technical Support analyst Responsibilities:• First level Support for British Telecom in-house employees.• Troubleshooting software/hardware related problems.• Supporting all IT related incidents.
Technical Support Engineer
• Taking calls for an ISP in UK.• Supporting Broadband Connections.• Training budding analysts for the process
Administrative Officer
• Correspondence with Head Office• Dealing with departments of Customs, Sales tax etc.• Preparing Daily Report and progress of work• Managing Accounts & sending statements to HO• Coordinating the employees
Officer (Administration)
Administrative Officer
Ashok Radhakrishnan education
Bachelor Of Laws (Llb)
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Frequently asked questions about Ashok Radhakrishnan
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What company does Ashok Radhakrishnan work for?
Ashok Radhakrishnan works for Accenture in India.
What is Ashok Radhakrishnan's role at Accenture in India?
Ashok Radhakrishnan is listed as Associate Manager at Accenture in India.
What is Ashok Radhakrishnan's email address?
AeroLeads has found 1 work email signal at @accenture.com for Ashok Radhakrishnan at Accenture in India.
Where is Ashok Radhakrishnan based?
Ashok Radhakrishnan is based in Bengaluru, Karnataka, India while working with Accenture in India.
What companies has Ashok Radhakrishnan worked for?
Ashok Radhakrishnan has worked for Accenture In India, Ibm India Private Limited, Hewlett Packard Enterprise, Khoday Contact Center, and Al Bucheeri.
How can I contact Ashok Radhakrishnan?
You can use AeroLeads to view verified contact signals for Ashok Radhakrishnan at Accenture in India, including work email, phone, and LinkedIn data when available.
What schools did Ashok Radhakrishnan attend?
Ashok Radhakrishnan holds Bachelor Of Laws (Llb) from Kerala Law Academy Law College.
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