Ashok Vemula Email and Phone Number

 Reviewed customer insurance claimsto ensure accuracy and completeness of information. Analyzed claim records, policy provisions, and other relevant documents to determine validity of claims. Assisted customersin filling out new insurance claims and providing status updates on existing ones. Investigated suspicion of fraudulent claims and reported findingsto management. Resolved customer complaintsrelated to insurance claim processing. Communicated with other departments to establish action plans and manage open claims for closure. Provided legalsupport by assembling documentation forsettlement action. Client and spouse pay the insurance fee along with the loan processing amount and covered for the period relevant to the loan tenure. Group loans, Loan against property loans, NANO loans, Money & Fraud Claims.

 Performed detailed review of customer filesto identify and investigate any potential risks of discrepancies. Analyzed customer data from various sources and developed a risk assessment profile for each client. Conducted due diligence reviews on new customers based on KYC and AML standards. Drafted reports detailing the results of KYC investigations, including recommendationsforfurther action if necessary. Reviewed customer documentation to verify accuracy and completeness prior to onboarding clients. Maintained up-to-date knowledge ofregulatory changes affecting KYC and AML practices. Provided guidance and support regarding KYC and AML requirementsto internal staff members as needed. Investigated suspicious activity identified by transactionmonitoring systems and reported findings accordingly. Evaluated existing customers periodically to monitor any changesin theirrisk profiles. Monitored and maintained compliance with internal controls and governmentregulations.