Ashok Kumar Email and Phone Number

Providing cost effective, scalable and sustainable IT Infra solution to our clients.

- Spearhead the management and delivery of business critical service to the client - Lead the review and mitigation of legacy issues, providing tangible and decisive guidelines. - Lead the review and implementation of industry best practices - Ensured timely recovery of entire Infrastructure components and applications within agreed RTO (Recovery Time Objective) - Lead the incident and problem management - Lead the Change Management and Capacity Planning … Show more - Spearhead the management and delivery of business critical service to the client - Lead the review and mitigation of legacy issues, providing tangible and decisive guidelines. - Lead the review and implementation of industry best practices - Ensured timely recovery of entire Infrastructure components and applications within agreed RTO (Recovery Time Objective) - Lead the incident and problem management - Lead the Change Management and Capacity Planning -Significant contributor in cost optimization and automation for the customer Show less

- Responsible for Oracle Database Services -Incident management, Service Management and Change management-Database Installation, Configuration and Support in versions 11g and 12c.-Setup and Support of High Availability and DR solutions e.g. RAC and DG-Escalation Point of L1 and L2 teams -Capacity planning and providing recommendations.

- Leading the team working on Oracle,MSSQL and Postgres RDBMS technologies.- First escalation Point Of Contact for Oracle RDBMS related issues.-Setup and support of HA and DR technologies e.g. RAC and DG-Backup and Point In Time Recovery using RMAN-Setup, configuration and support of Automatic Storage Management utility- Incident Management, Service Management, Change Management and Problem Management-Escalation Handling Oracle DB issues.-Mentoring the team… Show more - Leading the team working on Oracle,MSSQL and Postgres RDBMS technologies.- First escalation Point Of Contact for Oracle RDBMS related issues.-Setup and support of HA and DR technologies e.g. RAC and DG-Backup and Point In Time Recovery using RMAN-Setup, configuration and support of Automatic Storage Management utility- Incident Management, Service Management, Change Management and Problem Management-Escalation Handling Oracle DB issues.-Mentoring the team, providing Knowledge Transfer to the tea Show less

- Oracle Database Support on 10g and 11g-Working on L2 Database issue, point of escalation for L1 team.-Handling Incidents ,Change and Service Requests-Database Installation, Database refresh using utilities like datapump-Database backup and Restore using RMAN-Documentation of known Issues in order to update database knowledge-base.

- Oracle Database Support on 10g -Working on L1 and L2 Database issue.-Handling Incidents and Service Requests-Database Installation, Database refresh using utilities like datapump-Documentation of known Issues in order to update database knowledge-base.