Nodal offcier Arunachal, Manipur and Nagaland, Monitoring the OFC and VSAT networks, Coordinating with BSNL, Railtel, TCIL, CDOT, LnT and ITI (Vendors).• Lead and manage BharatNet operations in 3 states Arunachal, Manipur and Nagaland, overseeing a team of engineers for implementation of fiber optics, VSATs and leasing of dark fibers.• Providing assistance to GM (PMU) for execution of project, monitoring/ supervising of projects execution, Checking and assisting the PMUs for capitalization documents submitted by CPSUs.• Liaising with different authorities for ROW cases.• Oversee the management of key accounts and maintain strong relationships with BBNL corporate office and government agencies.• Coordination with various O&M related activities with vendors, CPUs at all level, ensuring to meet SLA.• Ensuring the implementation of GPON warranty & AMC agreement with vendors• Marketing activities at PMU level.• Inspection for quality of work by executive agencies, private engineering procurement & construction (EPC), state agencies etc.• Supporting GM (PMU) meetings with state officials at CS level

* SME responsibilities towards design and development of solutions to be implemented, geared towards Performance management, Fault management and Customer Experience management.* Responsible for working through all phases of service delivery process, including Business Analyst roles, Requirement Gathering, Proof of Concept, CBRD Documentation, Implementation plan, on-site implementation and testing, Workshops and User Acceptance.* Well versed in designing solution documents for provided RFC.* SME roles in the design and development of the Umbrella Fault Management (UFM) system for the GNOC (Global Network Operations Center) divisions of Nokia Siemens Networks in India (Bharti, Vodafone).* Process Consulting to prove dollar saved with the implementation of UFM for NOKIA * Service modeling and delivery of Assurance and Fulfillment systems for GSM/UMTS Bharti* Consulting to build Service management environment and Service quality environment in a Telecom Operator/Vendor Service platform.* Performance Management consulting for the Ericsson and Huawei telecom.

* Proposed Ideas and developed competency in various Operation Projects (Bharti, TTSL, MAXIS, ZAIN and IDEA) with the latest technology (2G, 3G, BSS, RAN, NSS) in telecom NOC operations. * Designed Training modules, Drafted MOPs (Method of Procedure) for GNOC operations. * Successfully implemented internal work process to meet the business demands in GNOC operations which saved huge amount of money for NOC operations. Received “recognition and excellence” award from Head Managed Service NSN global.* Master Owner and developed all GNOC internal Core and Fundamental Trainings.* Successfully implemented, on-job trainings for Nokia Configuration Management 2G - BSS and 3G - RAN.* Improved the change delivery process, resulting in drastic improvement of MTTR (Mean Time To Resolve) of the trouble tickets raised by NOC engineers.* Responsible for certification of more than 100+ Engineers and post delivery performance evaluation on floor.* Delivered global GNOC process trainings to particpants across the globe on SVU via NSN intranet,.* Global Champion and facilitator for network operations G2M (Go 2 Market) knowledge bank.* Managed online skill splatters, to map and grow with the present business demands in GNOC operations.* Led and Conducted surprise audits with different projects to keep up the quality and meet customer SLAs. * Authored Alarm monitoring guideline books, which is used as reference for best practices today for GNOC engineers NSN.

* Led team of 15 engineers on 24X7 NOC operations for Bharti Airtel networks India.* Managed Configuration Changes and Implementation BSS, for 8 major cities in India for Airtel Network.* Led critical outage activities during maintenance window such as:* RF parameter changes with CM operation and CM editor tools.* Remote Site Integration (Creation) for 2G and 3G sites.* Software Upgrades for BSC S12, S13, S14 and downloading from OSS software archives. * Traffic management and RTSL parameters changes with TLUI and Netact.* Rehoming of Sites, Cabinet expansion, ET Shifting.* CBCH changes and updates.* CM analyzer for handovers and optimization. * Change deliveries implementation for Nokia BSC for correcting Bugs in existing software.* Coordination and support with O&M engineers and Drive test engineers with network configuration changes on spot.* SPOC (Single Point Of Contact) for major parameters changes in BSS and RF, based on RF team inputs* Responsible and handled all team Audits and Customer visit presentations in global and local level.* Presented CM work flow process presentation to the CEO of Nokia Siemens Networks Simon Beresford.