Ashok Singh Email & Phone Number

Toronto, On, Ca

Markham, Ontario

Conducted needs assessments, analyzed and incorporated stakeholder input, assessed operational processes, researched key functions, liaised with subject matter experts to understand operational procedures, prepared reports and designed appropriate learning strategies to meet business needs.Utilized authoring tools, animation software (including narration and video components) to create, maintain and improve e-learning modules (instructor led, self-paced) to reflect current trends and industry practices using a variety of instructional and creative techniques and formats such as role playing, simulations, team exercises, job aides, group discussions, videos, and lectures.Wrote effective content for instructional and training manuals applying expert knowledge and adult learning principles.Worked with Senior design team members to determine design, layout and developed solutions for blended learning with a focus on eLearning. Worked with the delivery team to ensure timely, smooth transition from the development phase to the implementation phase on projects with multiple tasks in a rapidly changing, tight deadline environment.Ensured learning is aligned with specific performance objectives and is engaging and relevant for the learning audience. Utilized technologies such as Articulate Storyline, Captivate, SharePoint, Live Meeting, SnagIt, Photoshop, Adobe Acrobat, Visio as well as advanced features of the Microsoft Office suite.Participated in the beta testing of learning materials.

Toronto

Conducted needs assessment with subject matter experts to develop, maintain and update e-learning modules (research, structure, content, courseware design/development, course materials, pre and post testing and evaluation/quality assurance). Utilized authoring tools, animation software (including narration and video components) to create, maintain and improve e-learning modules (instructor led, self-paced) to reflect current trends and industry practices using a variety of instructional and creative techniques and formats such as role playing, simulations, team exercises, job aides, group discussions, videos, and lectures.Ensured learning is aligned with specific performance objectives and is engaging and relevant for the learning audience. Utilized technologies such as Articulate Storyline, Captivate, SharePoint, Live Meeting, SnagIt, Photoshop, Adobe Acrobat, Visio as well as advanced features of the Microsoft Office suite.Collaborated with subject matter experts/leadership team, established prioritization and timing of e-learning modules.Provided expertise in developing and communicating policies & processes related to e-learning.Directed, trained, and mentored subject matter experts in the development of e-learning.Managed the selection, implementation & maintenance of a learning management system (LMS) and ensured that project time lines and deliverables were on track utilizing project management software.Supported the procurement processes (including provision of technical expertise regarding mandatory and rated system requirements).Worked with vendor and I.T. to facilitate software installation, system modifications, maintenance, upgrades and customization.. Conducted LMS testing (implementation), developed training materials and supported the creation and distribution of reports (e.g. custom compliance reports).

Toronto

Consulted with Technology groups, project team and business stakeholders in Canada to assess learning requirements and developed learning materials Worked with Senior design team members to determine design, layout and developed solutions for blended learning with a focus on eLearning Ensured learning is aligned with specific performance objectives and is engaging and relevant for the learning audience Conducted needs assessments, analyzed and incorporated stakeholder input, assessed operational processes, researched key functions, liaised with subject matter experts to understand operational procedures, prepared reports and designed appropriate learning strategies to meet business needs.Worked with the delivery team to ensure timely, smooth transition from the development phase to the implementation phase on projects with multiple tasks in a rapidly changing, tight deadline environmentWrote effective content for instructional and training manuals applying expert knowledge and adult learning principlesParticipated in the beta testing of learning materialsUpdated and revised training modules to reflect current trends and industry practices using a variety of instructional and creative techniques and formats such as role playing, simulations, team exercises, group discussions, videos, lectures.Contributed to the success of the Learning Services team through participation in team activities and meetings, trained the trainer sessions, made recommendations to improve service/procedures/courses and provide creative inputChaired a committee on selecting and implementing a Learning Management System

Mississauga

Developed a global training program consisting of over 150 E – Learning modules pertaining to domestic and international relocation procedures, SAP training and human resource initiatives. Revitalized a training department by developing CBT curriculum, needs assessment, data gathering, monitored feedback, developed assessment tools, storyboards, job aides and other project assignments. Developed an online multimedia orientation module to introduce new employees worldwide to the company. Assessed operational processes, researched key functions, liaised with subject matter experts to understand operational procedures, prepared reports and designed appropriate learning strategies to meet business needs.Updated and revised training modules to reflect current global trends and industry practices using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, lectures.Managed training projects with multiple tasks in a rapidly changing, deadline oriented environmentManaged and administered Learning Management Systems with user accounts and online courses. Developed an effective E-Learning template to be used by trainers to create modules used by employees globally.Coached employees in classroom and via Webex (virtual training) to use a state-of-the-art flash based CBT development and assessment tools.

Developed 6 core programs dedicated to supply chain analysts nationally applying effective E-Learning principles utilizing corporate training strategies. Revitalized a training department by developing CBT curriculum, needs assessment, data gathering, developing assessment tools, storyboards, job aides and other project assignments. Assessed operational processes, researched key functions, liaised with subject matter experts to understand operational procedures, designed appropriate learning strategies to meet business needs.

Designed and managed the Academic Excellence Center (AEC) for Ohio's largest community college.Developed and innovated a loosely structured training department into one with operating standards and procedures, organized training schedules, developed needs assessments, designed course materials, lesson plans, evaluations and managed projects. Designed a suite of training programs over 3 years and trained learners on various topics including, 'Audience Response Systems', "Smartboards', online course development, Microsoft Office Suite, etc.Developed a marketing plan to enhance the training initiatives of the AEC. This led to an increase in participation in the centre's offerings by over 50%.Coordinated a training program for 'User Logon', developing training materials to be used by over 25,000 employees.Introduced state of the art software such as a flash based presentation platform to convert course content, image capturing and mind mapping programs.Developed a monthly executive summary that provided a breakdown of training solutions, schedules, attendance, evaluation summaries.

Developed a Learning Management System program which increased the content of 10 online courses to over 150 in two years.Managed over 200 online enhanced courses as system administrator.Designed a suite of training initiatives and initiated performance based programs such as 'Faculty Forums' and trained learners on emerging technologies for the newly formed IT Centre.Taught the 'Computer Information Systems' credit course to adult learners.Received the Leadership Award for contributions to student orientations project.Served on hiring committees, recruited employees, managed a budget of over $80,000 and researched emerging technologies to keep staff educated on enhancing their instructional delivery.Provided computer software training to a diverse population of over 180 individuals at the city's Telework Centre.

Worked individually, part of a team and led others on projects for various clients for the Department of Education. Tasks included needs assessment, managing the project, budgeting, developing a story-board and interface, prototype and completed product. These projects included:Video Productions of " The Many Voices of Concordia University "and "Teaching Large Classes at Concordia : Voices of Experience". These videos were praised in the "Thursday Report", a recognized faculty publication reporting achievements at the university.CD-ROM production of "The Library Adventure" for a target audience of elementary school learners.Web Site for Concordia University's Audio-Visual Dept., the first site developed.

Master Of Arts, Educational Technology

Bachelor Of Arts, Economics

D.E.C.: Business Administration, Finance