Experienced IT Infrastructure and Cybersecurity professional with 17+ years of expertise in managing and securing complex IT environments. Drive information security program to enhance the security posture of the organization. Presented IT risk assessments and mitigation strategies to various IT governance committees appointed by the board, ensuring alignment with organizational objectives and regulatory requirements. Ensure compliance with relevant laws, regulations, and industry standards i.e., RBI, ISO 27001, DPDPA etc. Prepare and submit regular compliance reports to management and regulatory bodies. Collaborate with internal and external auditors during security assessments and audits. Develop and enforce security policies, standards, and guidelines. Ensure policies are up-to-date with current cybersecurity trends and regulatory requirements. Guided implementation of company-wide enterprise security strategy for network, disaster recovery, data protection (Data Leakage Prevention, data encryption and Data Classification) and endpoint protection. Facilitated IT audits (internal & external) as per regulatory guidelines. VA/PT (server, network, application), Risk Assessment etc. Drafted training materials and organized target phishing campaign on employees to test the effectiveness of current security controls.

Overseeing server and application security, I developed and implemented robust security protocols. My role involved conducting risk assessments, managing incident responses, and ensuring compliance with industry standards. Collaborating with cross-functional teams, I improved security awareness and optimized system defenses, enhancing overall organizational resilience against cyber threats.

Monitor network integrity, implement security policies, and manage user access controls. Daily tasks involveed troubleshooting security incidents, conducting audits, and ensuring compliance with regulations. Collaborating with teams to educate users about best practices enhances overall security posture, fostering a safer digital environment for everyone.

I resolved complex customer issues through troubleshooting and effective communication. I provided product guidance, documented solutions, and collaborated with development teams to improve software functionality. My role enhanced user satisfaction and streamlined support processes, ensuring timely and effective problem resolution for clients.

Managed server installations, performed regular backups, and ensured network security. I monitored system performance, resolved technical issues, and implemented updates. My proactive approach streamlined operations and enhanced system reliability, enabling smooth daily functions and supporting the organization’s overall IT infrastructure effectively.