Ashok Gupta Email & Phone Number

New York, Ny, Us

Leadership role for North American delivery operations.

Focused on Private Equity and their portfolio companies in IT Strategy, Due-Diligence, Carve-Outs, M&A, and Transformational projects- Manufacturing Client - Led Supply-Chain and Finance IT Transformation from Microsoft Dynamics to SAP S4/HANA.- Large Distribution Client – Led Business and IT Transformation from Oracle and NetSuite ERP to Microsoft Dynamics 365 (Finance, Supply-Chain, Sales & Customer Service).- High-Tech Client –Conducted IT Due Diligence and developed IT Roadmap.- Pharmaceutical Client – Executed IT Carve-out with aggressive TSA exit timelines.- Media Client – Led a team of consultants for IT Infrastructure and Application migration from On-Premise to Cloud.- Healthcare Client – Modernized legacy healthcare applications to SaaS implementation.

- Led a project to develop Conversational AI Chatbot (NLP, NLU & NLG) for J&J global employee service needs.- Managed the development of Chatbot Persona, Content, Conversation Design Flow and AI Chatbot Training.- Collaborated with internal teams and external vendors. Resolved conflicts/issues with key stakeholders.- Responsible for Project Plan, Status Reports, Issues/Risks and Project Financials.

- Led business & IT transformation of Microsoft Dynamics 365 to SAP S/4 HANA, a $7 million year-long initiative..- Managed multiple teams of Business Architects, Developers and Project Managers, located globally.- Collaborated with multiple workstreams on Development, Testing, Organizational Change Management (OCM) and Data Migration.- Responsible for Status Updates, Project Financials, manage project risks and issues on a regular basis.

- Led Business & IT Transformation and Implementations of Dynamics (AX, GP & CRM), SAP ERP, ServiceNow, NetSuite, and Pegasystems, projects with budgets of $2 million to $20 million.- Managed the development of Financial Accounting, Supply-Chain and Marketing systems using Agile methodology on a Cloud (AWS and Azure) and On-Premise environment.- Conducted daily Scrum calls with onshore and offshore development resources to identify issues and project status.- Developed executive-level client relationships and managed client expectations.- Collaborated with multiple business and IT workstreams and stakeholders to derive requirements and gain consensus.- Responsible for driving the project to successful completion with direct management of project deliverables, resources, project timelines, issue resolutions, and project financials (P&L).

New York, Ny

- Led implementation and enhancements of applications in Microsoft Dynamics CRM and AX.- Identified regulatory requirements for Benefits, Claims, Enrollment, Provider Network, and Care Management team.- Led a team of Business Analysts, Technical Architects, Developers, and Project Managers. - Collaborated with multiple development teams, QA, Infrastructure, vendors, and business teams daily to resolve development and requirement issues.- Responsible for driving the project to completion within tight budget and timelines.- Developed and communicated Project Plans, Status Reports, issues, and project risk logs to the team.

Implemented a Workflow Management Automation System. - Managed a team to develop a Pega PRPC Business Process Management (BPM) tool - Conducted multiple requirements and design sessions - Created and managed project plans, resources, financials and time tracking on Clarity - Identified new business opportunities, presented solutions to executives and created SoWs - Complete ownership of the program financials, resources, requirements, development and implementations.

Lead Manager on a $4.8M implementation of the Medicare Enrollment systems - Managed the project from the inception to the implementation stage - Developed a Change Management strategy for the training on new systems, new processes and post-production support - Managed a team of resources from Horizon, external onshore vendors and offshore teams in India - Provided weekly status reports with details on current status, issues/risks, project financials and action items.

New York, New York, United States

• Managed a portfolio of projects for ActiveHealth Management (CareEngine) team.• Developed project roadmaps along with forecasting models for staffing and budgets.• Developed processes to streamline Technology Group

• Led the implementation of a Pega system for their Customer Service Call Center.• Managed a team of consultants and developed the overall system architecture for the project.• The new system automated the manual work and removed the pain-points with the legacy system.

• Managed a portfolio of projects for systems implementation.• Created a Project Management structure in the DoubleClick Technology Center.• Provided business side more visibility in the engineering processes. This helped both teams to communicate more easily and resolve the product roll-out for Beta and Production launch.• Planned resource allocation; managed budgets and identified/resolved system issues.• Developed project roadmaps for the year 2004 and 2005 with the senior management team.• Managed projects and resources with the Offshore Development Vendor located in India.

AT&T (Accenture Client) – Project Manager • Responsible for a portfolio of project implementation from requirements to production roll-outs.• Managed the development team for implementation of AT&T consolidated billing systems• Developed and maintained project dashboard, asset life cycle, project plans and status reports.

Master Of Business Administration - Mba, Finance

Bachelor'S Degree, Computer Science