● Issued Purchase Orders (POs) with meticulous accuracy, adhering strictly to procurement guidelines.● Proactively communicate with suppliers to track and manage PO statuses, ensuring timely fulfillment.● Applied strong negotiation skills to secure advantageous pricing and terms, optimizing cost-effectiveness.● Collaborated closely with sales teams to manage customer expectations regarding custom or back-ordered items, offering alternative solutions when necessary.● Facilitated Return Merchandise Authorizations (RMAs), coordinating with senior management and vendors to authorize returns as per company policies.● Ensured seamless return processes by verifying the condition of returned items with suppliers and authorizing refunds promptly.● Worked closely with accounting to expedite vendor payments, maintaining positive supplier relationships.● Spearheaded inventory management initiatives to optimize stock levels and meet customer demand effectively.● Coordinated pickups and deliveries from suppliers to warehouses or directly to customers, ensuring adherence to order instructions.● Orchestrated shipping processes, dispatching orders from warehouses and coordinating direct shipments with suppliers.● Managed customer warranty concerns, ensuring timely resolution and high levels of customer satisfaction.● Assumed sales responsibilities during peak periods to ensure uninterrupted service to clients.● Provided exemplary customer service by managing incoming calls and addressing client inquiries promptly and professionally.● Supported warehouse operations by assisting with order pickups, receiving, and other tasks as needed

● Processed admission applications, collected and provided information to new and returning students regarding program admissions.● Scheduled students for admissions and placement tests, and registered students while processing readmit/add-drop forms and eligibility checks in Banner-SIS.● Assisted students with online applications and appointments, ensuring smooth and efficient processing.● Managed the department’s email account, addressing inquiries and providing timely responses.● Provided triage support to students, directing them to the appropriate person or department for issue resolution.● Supported Student Officers during international orientations and events, such as International Education Week and various international festivals, enhancing student engagement and experience

● Issued and managed purchase orders and Requests for Quotation (RFQ), ensuring timely delivery and proper packaging through coordination with shipping and receiving departments.● Evaluated suppliers, conducted market research, obtained and analyzed quotes and Requests for Proposal (RFP), and prepared vendor performance reports to optimize buying trends and maximize savings.● Collaborated with design and production teams to procure samples and materials, and managed Bill of Materials (BOM) scheduling to ensure smooth manufacturing and production processes.● Coordinated with accounting to ensure timely invoice payments, addressed discrepancies, and managed overseas production reports.● Scheduled and negotiated shipping logistics, ensuring cost-effective and timely delivery of items, and maintained inventory control to support project continuity.● Implemented cost reduction strategies and established terms with new suppliers to facilitate cash flow.● Coordinated local and domestic production projects, ensuring seamless integration between in-house and outsourced manufacturing processes for custom hotel furniture.● Managed the outsourcing of local production to ensure capacity and quality standards were met, collaborating with external vendors to maintain production schedules and specifications.

● Welcomed guests, handled front-desk services, and managed queries (telephone, online, in-person) regarding reservations and vacancies.● Trained staff to adhere to hotel standards, managed room reservations for maximum occupancy, and assisted with scheduled reports.● Addressed guest reviews and complaints, conducted routine property inspections, and performed night audits, reporting any irregularities to management.● Ensured compliance with company standards, oversaw inventory management, and coordinated shifts