Ashraf Asnan Email and Phone Number
I graduated from Universiti Malaysia Sabah with a bachelor's degree in history in 2019. Since then, I have gained diverse and valuable experience in investment banking, company secretarial work, and life insurance. I am currently an account manager at RM Investment Bank Ltd, where I provide product and service information, answer customer queries, and resolve any emerging issues with accuracy and efficiency.In my previous roles, I developed and implemented marketing strategies, promoted various types of insurance contracts, and maintained secretarial records and compliance for a trust company. I have honed my skills in communication, negotiation, problem-solving, and customer service. I am passionate about helping customers achieve their financial goals and protect their assets. I value teamwork, innovation, and excellence, and I strive to bring diverse perspectives and experiences to the organization. I am eager to learn from and collaborate with other professionals in the industry and contribute to the success of RM Investment Bank Ltd.
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Account ManagerRm Investment Bank Ltd. Jan 2024 - PresentLabuan•Provide product/services information, answer questions, & resolve any emerging problems that our customer accounts might face with accuracy and efficiency.• Respond to customer queries in a timely and accurate way, via phone, tickets, email, livechat, WhatsApp & Telegram.• Identify customer needs and help customers use specific features.• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).• Monitor customer complaints on social media & reach out to provide assistance.• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.• Follow up with customers to ensure their technical issues are resolved.• Keep records of customer interactions in CRM & process customer accounts.• Follow communication procedures, guidelines & policies.• Take the extra mile to engage customers.
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Trust ExecutiveHans Advisory And Trust Co Ltd. Dec 2021 - Jan 2024Labuan, Malaysia• Ensure the company is in accordance with the Companies Act• Maintain secretarial records of the company• Handle and organise the Annual General Meeting• Maintain regular communications with shareholders and directors• Prepare and file the company’s annual return• Update and maintain the company’s statutory books and documents•Assist with opening bank account (onshore & offshore)•Assist with applying visa for foreigner workers -
Takaful AdvisorEtiqa Insurance And Takaful May 2021 - Dec 2022Labuan, Malaysia•Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones•Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc•Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria -
PromoterRevsport! Jun 2019 - Oct 2021Labuan, Malaysia•Present, promote and sell products/services using solid arguments to existing and prospective customers•Perform cost-benefit and needs analysis of existing/potential customers to meet their needs•Establish, develop and maintain positive business and customer relationships -
PromoterPlayboy Department May 2017 - Aug 2017Labuan, Malaysia•Coordinate sales effort with team members and other departments•Analyze the territory/market’s potential, track sales and status reports•Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Ashraf Asnan Education Details
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3.20 (Second Upper Class)
Frequently Asked Questions about Ashraf Asnan
What company does Ashraf Asnan work for?
Ashraf Asnan works for Rm Investment Bank Ltd.
What is Ashraf Asnan's role at the current company?
Ashraf Asnan's current role is Account Manager @ RM Investment Bank Ltd. | Investment Banking.
What schools did Ashraf Asnan attend?
Ashraf Asnan attended Universiti Malaysia Sabah.
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1ymail.com -
ahmad ashraf asnan
Kuala Lumpur -
ASHRAF ASNAN
Sungai Buloh
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