Ashraf Asnan

Ashraf Asnan Email and Phone Number

Account Manager @ RM Investment Bank Ltd. | Investment Banking @ RM Investment Bank Ltd.
Ashraf Asnan's Location
Labuan, Malaysia, Malaysia
About Ashraf Asnan

I graduated from Universiti Malaysia Sabah with a bachelor's degree in history in 2019. Since then, I have gained diverse and valuable experience in investment banking, company secretarial work, and life insurance. I am currently an account manager at RM Investment Bank Ltd, where I provide product and service information, answer customer queries, and resolve any emerging issues with accuracy and efficiency.In my previous roles, I developed and implemented marketing strategies, promoted various types of insurance contracts, and maintained secretarial records and compliance for a trust company. I have honed my skills in communication, negotiation, problem-solving, and customer service. I am passionate about helping customers achieve their financial goals and protect their assets. I value teamwork, innovation, and excellence, and I strive to bring diverse perspectives and experiences to the organization. I am eager to learn from and collaborate with other professionals in the industry and contribute to the success of RM Investment Bank Ltd.

Ashraf Asnan's Current Company Details
RM Investment Bank Ltd.

Rm Investment Bank Ltd.

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Account Manager @ RM Investment Bank Ltd. | Investment Banking
Ashraf Asnan Work Experience Details
  • Rm Investment Bank Ltd.
    Account Manager
    Rm Investment Bank Ltd. Jan 2024 - Present
    Labuan
    •Provide product/services information, answer questions, & resolve any emerging problems that our customer accounts might face with accuracy and efficiency.• Respond to customer queries in a timely and accurate way, via phone, tickets, email, livechat, WhatsApp & Telegram.• Identify customer needs and help customers use specific features.• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).• Monitor customer complaints on social media & reach out to provide assistance.• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.• Follow up with customers to ensure their technical issues are resolved.• Keep records of customer interactions in CRM & process customer accounts.• Follow communication procedures, guidelines & policies.• Take the extra mile to engage customers.
  • Hans Advisory And Trust Co Ltd.
    Trust Executive
    Hans Advisory And Trust Co Ltd. Dec 2021 - Jan 2024
    Labuan, Malaysia
    • Ensure the company is in accordance with the Companies Act• Maintain secretarial records of the company• Handle and organise the Annual General Meeting• Maintain regular communications with shareholders and directors• Prepare and file the company’s annual return• Update and maintain the company’s statutory books and documents•Assist with opening bank account (onshore & offshore)•Assist with applying visa for foreigner workers
  • Etiqa Insurance And Takaful
    Takaful Advisor
    Etiqa Insurance And Takaful May 2021 - Dec 2022
    Labuan, Malaysia
    •Develop marketing strategies and promote all types of new insurance contracts or suggest additions/changes to existing ones•Breed productive relationships to create a pool of prospective clients from various sources by networking, cold calling, using referrals etc•Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteria
  • Revsport!
    Promoter
    Revsport! Jun 2019 - Oct 2021
    Labuan, Malaysia
    •Present, promote and sell products/services using solid arguments to existing and prospective customers•Perform cost-benefit and needs analysis of existing/potential customers to meet their needs•Establish, develop and maintain positive business and customer relationships
  • Playboy Department
    Promoter
    Playboy Department May 2017 - Aug 2017
    Labuan, Malaysia
    •Coordinate sales effort with team members and other departments•Analyze the territory/market’s potential, track sales and status reports•Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Ashraf Asnan Education Details

Frequently Asked Questions about Ashraf Asnan

What company does Ashraf Asnan work for?

Ashraf Asnan works for Rm Investment Bank Ltd.

What is Ashraf Asnan's role at the current company?

Ashraf Asnan's current role is Account Manager @ RM Investment Bank Ltd. | Investment Banking.

What schools did Ashraf Asnan attend?

Ashraf Asnan attended Universiti Malaysia Sabah.

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