Ashraf Davids Email & Phone Number

South Africa

Johannesburg Area, South Africa

• I Manage a team of technical specialists who provide technical sales expertise to foster software sales for the Cloud business covering : Integration, Data & AI as well as SAAS (software as a service) in the IBM SW portfolio• I oversee and manage the delivery of key business processes like Proof of concepts / technologies, demo’s, customer presentations, tender responses and quality assurances of proposed solutions.• I drive shelfware deployment in selected accounts• I drive opportunity identification and yield rates against annual targets. • I implement training plans to maintain a sound technical skills team to support sales staff i.e. skills by product set and sector specialties (as required) within IBM Cloud Business.• It is a quota based technical sales role leader role where I am measured and paid against revenue target achievement• I lead , manage and direct employees in my team • Driving key technical sales plays and strategies to uncover leads via my technical sellers.• I drive the enablement of additional routes to markets like IBM Business partners to increase leverage and coverage of our portfolio.• I drive my technical sales on social selling initiatives e.g. leveraging and reaching out on Youtube, Twitter, Meet Ups and others.

Sandton Johannesburg

• Accountable for end to end delivery of South Africa software business services contracts (statement of work) through project office and associated processes.• Responsible for business control audit posture, governance and compliance.• Own and accountable for services revenue target (1/4ly) , profit and loss accountability driving gross profit on all contracted services.• Building a project management office and introducing delivery to scoped margins for profitability. • Final review/release on all services contracts prior to release to customers• Direct responsibility for technical consultants, project managers and operations back office support staff.• Delivery of key business processes viz. business reviews, revenue forecasting, compliance management, business partner engagement, customer interfacing, HR employee management.• Key performance indicators are utilization, contracted services revenue / GP, customer satisfaction, backlog clearance, people HR and project office measures.

• Deliver services statement of work to First Rand clients through their service desk and 1st line support technicians• 3rd party contract management of their vendors and sub contractors, which comprise of services and cost management activities.• Implementation of services standards and processes within corporate client base.• Direct responsibility for leadership of 17 employees spanning across service desk, desktop support and asset management. • On site customer facing role.. • Delivery of key business processes viz. account reviews, cost forecasting, statement of work delivery and management, vendor management, SLA and KPI delivery, customer interfacing, HR employee management.• Project management responsibilities within area of accountability.

Johannesburg

• Deliver South Africa sales and delivery strategy for managed enterprise sales portfolio, for Managed Print Services.• Support all technical consulting and solution expertise to foster solution and transactional sales.• Profit and loss accountability at country level for managed print services business. .• Sales quota attached for new and stream business (revenue and gross margin). • Direct responsibility for leadership of account delivery managers and close alignment with all pre-sales and sales functions day to day. • Participate in the regional matrix management system for the managed print sales portfolio. • Delivery of key business processes viz. account reviews, forecasting, statement of work, pricing and responding to request for pricing and information. • Management of 3rd parties , sub contractors, business partners (sales and services)• Face to face customer facing role. .

Johannesburg Sandton

Provide technical expertise to foster software sales.Deliver key business processes like Proof of concepts / technologies, demo’s, customer presentations, tender responses and quality assurances.Own and drive opportunity identification and yield rates against quarterly/annual targets. Maintain a sound technical skills base to support sales staff i.e. skills by product set and sector specialties within IBM Software Group.Ensure delivery capability by managing an IT laboratory with all supporting infrastructure. Quota based role so strictly measured and paid on revenue targetsTechnical sales lead across pre-sales, architecture, technical enablement centre, software solutions lab and management team.Lead and direct 47 strong department.Responsible for technical strategy for Sub Saharan Africa.Technical ownership and accountability of a billion rand software business. Operating as line and business leader and was working on introducing a new technical organisation structure that supports the revenue objectives of a business that has now been moved into a growth market segment.

Johannesburg Sandton

1996 - 1997 Customer Services (helpdesk)1997 - 2002 Customer Services Manager (helpdesk front office and back office)2002 - 2002 Distributed Computing Services Manager2002 - 2003 Country Resource Manager (Services)2003 - 2004 Customer Service Centre Manager2004 - 2004 Mainframe and Data Centre Operations Manager2005 - 2005 Delivery Client Support Manager

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Mini MBA

Matrica, High School Diploma