Ashraf Ebeid Email & Phone Number

- Recruited, trained and managed services providers.- Handled incoming orders and requests from different company channels.- Monitor the performance of services providers and improve their performance to get high-quality service.- Reported to the CEO on regular basis (weekly/monthly) on company performance and growth.

Cairo, Egypt

- Provided strategic and operational leadership of the fleet.- Supported and coordinated timeliness through the Operations Centers.- Improve operational performance of the fleet and minimize downtime.- Compliance with fleet regulations, customer support and best-of-breed access service.- Managed the fleet team effectively to achieve business objectives..

Cairo Governorate, Egypt

- Supervised setting the foundation and building up the tech system and applications of the company.- Recruited, trained and managed truck drivers.- Handled incoming orders and requests from different company channels.- Reported to the CEO on regular basis (weekly/monthly) on company performance and growth.

Cairo Governorate, Egypt

- Managed a team of 11 to support driver issues promptly, efficiently and effectively across multiple support platforms (email, chat, phone, walk-ins).- Monitoring the team's performance, helping on their training and development.- Interview and then conduct training sessions for new team members and feedback sessions for current members.- Create loyalty.

Cairo Governorate, Egypt

- Recruit, train the suppliers and drivers.- Entering and activating drivers documents and data on the system.- Deliver high-quality service across multiple support platforms (email, chat, phone, walk-ins)- Monitor the performance of drivers and improve their performance to get high-quality service..