Ashraf Hamdan

Ashraf Hamdan Email and Phone Number

Customer Success Accounts Managment Director- CEMA @ Microsoft
Dubai, AE
Ashraf Hamdan's Location
Dubai, United Arab Emirates, United Arab Emirates
Ashraf Hamdan's Contact Details

Ashraf Hamdan personal email

About Ashraf Hamdan

I am a passionate leader and a trusted advisor for Microsoft's global customers in the Central, East Europe, Middle East and Africa (CEMA) region. I manage customer success and unified support delivery for our cloud solutions, helping our customers to achieve their digital transformation goals and realize the full value of our cloud technologies.As a former consulting practice leader and cloud consumption lead for MEA, I have a deep understanding of the market dynamics and customer needs in the region. I have successfully led and delivered multiple complex and strategic projects across our three clouds (Azure, Modern Workplace, and Business Applications) as well as AI technologies, driving customer satisfaction, retention, and growth. I hold an Executive MBA from London Business School and several certifications in cloud architecture and insight selling. I am committed to excellence, innovation, and customer-centricity in everything I do.

Ashraf Hamdan's Current Company Details
Microsoft

Microsoft

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Customer Success Accounts Managment Director- CEMA
Dubai, AE
Website:
microsoft.com
Employees:
231118
Ashraf Hamdan Work Experience Details
  • Microsoft
    Customer Success Accounts Managment Director- Cema
    Microsoft
    Dubai, Ae
    View
  • Microsoft
    Customer Success Accounts Managment Director- Mea
    Microsoft Oct 2022 - Present
    Amman, Jordan
    Managing Customer Success and Unified Support delivery in our Global Accounts Managment Delivery organization, focusing on CEMA customers.
    View
  • Microsoft
    Area Director- Consulting Practice Leader For Mea
    Microsoft Jul 2020 - Sep 2022
    Dubai, United Arab Emirates
    Leading consulting services delivery practice in MEA, helping our customers to digitally transform and modernize their businesses using our cloud technologies.
    View
  • Microsoft
    Cloud Consumption Lead - Mea
    Microsoft Jul 2019 - Jun 2020
    Dubai, United Arab Emirates
    Leading cloud strategy and adoption program for Microsoft Services in MEA across our three clouds (Azure, Modern Workplace- O365, Business Applications- Dynamics365)
    View
  • Microsoft
    Regional Director- Services Practice Leader
    Microsoft Nov 2013 - Jun 2019
    Dubai, United Arab Emirates
    Leading Microsoft services practice in Gulf region which includes Digital Transformation Advisory Services, Consulting and Premier Support
    View
  • Ibm
    Strategic Services Leader- Mena Region
    Ibm Feb 2011 - Oct 2013
    Dubai, United Arab Emirates
    Leading IBM Global Technology Services (GTS) Strategic Outsourcing business in MENA region while also being a key member of IBM's Middle East Tiger Team that focuses on developing mega transformational projects valued at US$100M+
    View
  • Cisco
    Business Operations Manager- Mea
    Cisco May 2009 - Jan 2011
    Dubai, United Arab Emirates
    Worked closely with senior leadership as a trusted adviser to devise the business strategy and build an execution framework to achieve sustainable growth in the most effective manner. Established governance around execution in a complex environment that spans many business functions, geographies, market segments and diversified products portfolio
    View
  • Cisco
    Regional Sales Manager
    Cisco Aug 2007 - Apr 2009
    Dubai, United Arab Emirates
    Developed and executed sales strategy and tactics that maximized Cisco opportunity within the customer environment while ensuring internal teaming and cross-functional collaboration to achieve outstanding results
    View
  • Cisco
    Mid-Market Segment Leader- Mea
    Cisco May 2006 - Jul 2007
    Developed and Implemented the Go-to-market strategy for the Mid-Market segment across Middle East and Africa
    View
  • Misys
    Professional Services Principal- Banking Solutions
    Misys Nov 2004 - Dec 2005
    Dubai, United Arab Emirates
    Managed the professional services team and operation for Misys across MEA
    View
  • Hp
    Financial Services Practice Manager- Mea
    Hp Jan 2001 - Oct 2004
    Dubai, United Arab Emirates
    Established the Finance Industry practices in HP Consulting MEA that was covering 13 countries while acting as Project Director for some of the major projects delivered by the practice
    View
  • Sunguard Financial Services
    E-Banking Products Director
    Sunguard Financial Services Jan 2000 - Dec 2000
    Singapore
    Led the team responsible for developing netSYMBOLS product which comprised of a complete multi-channel e-Banking platform, e-CRM and e-Investment applications
    View
  • Sunguard Financial Services
    Solutions Consulting Manager- Mea
    Sunguard Financial Services May 1996 - Dec 1999
    Dubai, United Arab Emirates
    Managed MEA pre-sales consulting practice and played a key role in the global sales consulting team
    View
  • Computer & Engineering Bureau
    Banking Solutions Department Manager
    Computer & Engineering Bureau Jan 1994 - Apr 1996
    Amman, Jordan
    Managed the banking applications division that was responsible for implementing and continuously evolving a packaged core banking application (known as CABS) by incorporating best practices from the field and introducing functional and technical enhancements

Ashraf Hamdan Skills

Management Presentations Cloud Computing Sales Business Development Team Leadership Strategy Business Analysis Technology Consulting Microsoft Premier Digital Transformation Microsoft Azure Office 365 Dynamics 365 Blockchain Microsoft Hololens Artificial Intelligence Machine Learning Financial Services Bublic Sector It Outsourcing Networking Banking Business Growth Strategies It Business Strategy Cloud Interaction Design Leadership Git Github Database Development Databases Big Data Corporate Finance Business Operations Go To Market Strategy Outsourcing Corporate Strategy Formulation Business Strategy Formulation It Service Management Vendor Management Business Strategy Channel Partners Cross Functional Team Leadership Consulting Team Management Professional Services Pre Sales Solution Selling Enterprise Software Crm

Ashraf Hamdan Education Details

Frequently Asked Questions about Ashraf Hamdan

What company does Ashraf Hamdan work for?

Ashraf Hamdan works for Microsoft

What is Ashraf Hamdan's role at the current company?

Ashraf Hamdan's current role is Customer Success Accounts Managment Director- CEMA.

What is Ashraf Hamdan's email address?

Ashraf Hamdan's email address is ah****@****ail.com

What schools did Ashraf Hamdan attend?

Ashraf Hamdan attended London Business School, University Of Jordan.

What are some of Ashraf Hamdan's interests?

Ashraf Hamdan has interest in Cars, Reading, Photography, Music, Travel, Philosophy.

What skills is Ashraf Hamdan known for?

Ashraf Hamdan has skills like Management, Presentations, Cloud Computing, Sales, Business Development, Team Leadership, Strategy, Business Analysis, Technology Consulting, Microsoft Premier, Digital Transformation, Microsoft Azure.

Who are Ashraf Hamdan's colleagues?

Ashraf Hamdan's colleagues are Ali Saeed, Toddrese Sutton, Penny Pan, Zafor Shekh, James Braithwaite, Beáta Márkus, Mohammed Swidan.

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