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Ashraf Hamdan Email & Phone Number
Customer Success Accounts Managment Director- CEMA
at
Microsoft
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✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Success Accounts Managment Director- CEMA
Location
Dubai, United Arab Emirates
Company size
Who is Ashraf Hamdan? Overview
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Quick answer
Ashraf Hamdan is listed as Customer Success Accounts Managment Director- CEMA at Microsoft, a with 231118 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Ashraf Hamdan.
Ashraf Hamdan previously worked as Customer Success Accounts Managment Director- MEA at Microsoft and Area Director- Consulting Practice Leader for MEA at Microsoft. Ashraf Hamdan holds Executive Mba, Business Administration And Management, General from London Business School.
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Microsoft
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Profile bio
About Ashraf Hamdan
I am a passionate leader and a trusted advisor for Microsoft's global customers in the Central, East Europe, Middle East and Africa (CEMA) region. I manage customer success and unified support delivery for our cloud solutions, helping our customers to achieve their digital transformation goals and realize the full value of our cloud technologies.As a former consulting practice leader and cloud consumption lead for MEA, I have a deep understanding of the market dynamics and customer needs in the region. I have successfully led and delivered multiple complex and strategic projects across our three clouds (Azure, Modern Workplace, and Business Applications) as well as AI technologies, driving customer satisfaction, retention, and growth. I hold an Executive MBA from London Business School and several certifications in cloud architecture and insight selling. I am committed to excellence, innovation, and customer-centricity in everything I do.
Listed skills include Management, Presentations, Cloud Computing, Sales, and 47 others.
Current workplace
Ashraf Hamdan's current company
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Microsoft
14 roles
Ashraf Hamdan work experience
A career timeline built from the work history available for this profile.
Customer Success Accounts Managment Director- Mea
CurrentManaging Customer Success and Unified Support delivery in our Global Accounts Managment Delivery organization, focusing on CEMA customers.
Oct 2022 - Present
Area Director- Consulting Practice Leader For Mea
Leading consulting services delivery practice in MEA, helping our customers to digitally transform and modernize their businesses using our cloud technologies.
Jul 2020 - Sep 2022
Cloud Consumption Lead - Mea
Leading cloud strategy and adoption program for Microsoft Services in MEA across our three clouds (Azure, Modern Workplace- O365, Business Applications- Dynamics365)
Jul 2019 - Jun 2020
Regional Director- Services Practice Leader
Leading Microsoft services practice in Gulf region which includes Digital Transformation Advisory Services, Consulting and Premier Support
Nov 2013 - Jun 2019
Strategic Services Leader- Mena Region
Leading IBM Global Technology Services (GTS) Strategic Outsourcing business in MENA region while also being a key member of IBM's Middle East Tiger Team that focuses on developing mega transformational projects valued at US$100M+
Feb 2011 - Oct 2013
Business Operations Manager- Mea
Worked closely with senior leadership as a trusted adviser to devise the business strategy and build an execution framework to achieve sustainable growth in the most effective manner. Established governance around execution in a complex environment that spans many business functions, geographies, market segments and diversified products portfolio
May 2009 - Jan 2011
Regional Sales Manager
Developed and executed sales strategy and tactics that maximized Cisco opportunity within the customer environment while ensuring internal teaming and cross-functional collaboration to achieve outstanding results
Aug 2007 - Apr 2009
Mid-Market Segment Leader- Mea
Developed and Implemented the Go-to-market strategy for the Mid-Market segment across Middle East and Africa
May 2006 - Jul 2007
Professional Services Principal- Banking Solutions
Managed the professional services team and operation for Misys across MEA
Nov 2004 - Dec 2005
Financial Services Practice Manager- Mea
Established the Finance Industry practices in HP Consulting MEA that was covering 13 countries while acting as Project Director for some of the major projects delivered by the practice
Jan 2001 - Oct 2004
E-Banking Products Director
Led the team responsible for developing netSYMBOLS product which comprised of a complete multi-channel e-Banking platform, e-CRM and e-Investment applications
Jan 2000 - Dec 2000
Solutions Consulting Manager- Mea
Managed MEA pre-sales consulting practice and played a key role in the global sales consulting team
May 1996 - Dec 1999
Banking Solutions Department Manager
Computer & Engineering Bureau
Managed the banking applications division that was responsible for implementing and continuously evolving a packaged core banking application (known as CABS) by incorporating best practices from the field and introducing functional and technical enhancements
Jan 1994 - Apr 1996
Team & coworkers
Colleagues at Microsoft
Other employees you can reach at microsoft.com. View company contacts for 231118 employees →
WL
William Liu
Colleague at MicrosoftTaipei, Taipei City, Taiwan, Province Of China
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MB
Mouna Beji
Colleague at MicrosoftTunis, Tunisia
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刘
刘鑫海
Colleague at MicrosoftSuzhou, Jiangsu, China
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MM
Momo Mostafa
Colleague at MicrosoftAlgiers, Algeria
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RH
Reagan Harkin, Mfs
Colleague at MicrosoftFranklinton, North Carolina, United States
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BQ
Bau Qtyu
Colleague at MicrosoftBrazil
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MM
Manirul Mia
Colleague at MicrosoftGajol, West Bengal, India
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JM
Jeff Mir
Colleague at MicrosoftSuva, Central, Fiji
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SL
Steven L.
Colleague at MicrosoftAntwerp Metropolitan Area, Belgium
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MM
Mohammed Mohamed Adel
Colleague at MicrosoftEgypt
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William Liu
Colleague at MicrosoftTaipei, Taipei City, Taiwan, Province Of China
View →
MB
Mouna Beji
Colleague at MicrosoftTunis, Tunisia
View →
刘
刘鑫海
Colleague at MicrosoftSuzhou, Jiangsu, China
View →
MM
Momo Mostafa
Colleague at MicrosoftAlgiers, Algeria
View →
RH
Reagan Harkin, Mfs
Colleague at MicrosoftFranklinton, North Carolina, United States
View →
BQ
Bau Qtyu
Colleague at MicrosoftBrazil
View →
MM
Manirul Mia
Colleague at MicrosoftGajol, West Bengal, India
View →
JM
Jeff Mir
Colleague at MicrosoftSuva, Central, Fiji
View →
SL
Steven L.
Colleague at MicrosoftAntwerp Metropolitan Area, Belgium
View →
MM
Mohammed Mohamed Adel
Colleague at MicrosoftEgypt
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2 education records
Ashraf Hamdan education
Executive Mba, Business Administration And Management, General
Bachelor Of Science - Bs, Computer Science
FAQ
Frequently asked questions about Ashraf Hamdan
Quick answers generated from the profile data available on this page.
What company does Ashraf Hamdan work for?
Ashraf Hamdan works for Microsoft.
What is Ashraf Hamdan's role at Microsoft?
Ashraf Hamdan is listed as Customer Success Accounts Managment Director- CEMA at Microsoft.
Where is Ashraf Hamdan based?
Ashraf Hamdan is based in Dubai, United Arab Emirates while working with Microsoft.
What companies has Ashraf Hamdan worked for?
Ashraf Hamdan has worked for Microsoft, Ibm, Cisco, Misys, and Hp.
Who are Ashraf Hamdan's colleagues at Microsoft?
Ashraf Hamdan's colleagues at Microsoft include William Liu, Mouna Beji, 刘鑫海, Momo Mostafa, and Reagan Harkin, Mfs.
How can I contact Ashraf Hamdan?
You can use AeroLeads to view verified contact signals for Ashraf Hamdan at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Ashraf Hamdan attend?
Ashraf Hamdan holds Executive Mba, Business Administration And Management, General from London Business School.
What skills is Ashraf Hamdan known for?
Ashraf Hamdan is listed with skills including Management, Presentations, Cloud Computing, Sales, Business Development, Team Leadership, Strategy, and Business Analysis.
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