Ashraf Nadeem Email & Phone Number

Jeddah, SA

Jeddah, Mecca, SA

CATRION, formally known as 'Saudia Airline Catering', was established in 1981 to provide Inflight catering services and became publicly listed company in 2012. While the core business is to provide Inflight Services Catering, the current business and service offering has also introduced other business segment to provide Retail (SkySales), hospitality, and.

Jeddah, Western Region, SA

Saudia Airline Catering was established in 1981 to provide Inflight catering services and became publicly listed company in 2012. While the core business is to provide Inflight Services Catering, the current business and service offering has also introduced other business segment to provide Retail (SkySales), hospitality, and support services to local and.

حي العقيق, الرياض, SA

• KEY ACHIEVEMENTS
• Successfully managed IT services for an organisation with total assets valued at over$116b USD
• Worked with SNB (previously known as NCB) for over 15 years, acquired numerous promotions and continuously exceeded performance targets
• Successfully migrated 70+ branches as part of the merger deal to create the biggest bank in the region by creating an Interoperability branch model to support both bank’s customers during customers migration journey.
• Empowered the organisation to continue BAU operations during the Covid-19pandemic with minimal disruption
• Provided high-quality IT services to 11,000+ users on a daily basis across KSA,Bahrain, Singapore and other markets

Jeddah, Western Region, SA

• KEY ACHIEVEMENTS
• Successfully delivered a consolidated Operational Data Store (ODS) capable ofreporting on millions of transactions
• ImplementedaBigDataanalyticssolutionwhichprovidedthebusinessafull360view on customer activities
• Migrated customer bank accounts to new platforms with zero downtime andestablished a data governance practice
• Mitigated historic data quality challenges previous encountered during accountmigrations
• Setup and launched a strategic digital mobile roadmap to deliver in-demand digitalpayment services

Jeddah, Western Region, SA

Setup and established a new Service Level Management unit to centralise all SLM activities, increased trade helpdesk capabilities to cater for customer enquiries and complaints, implemented cross-functional process mapping for strategic business areas, created headcount capacity dashboards and delivered operational awareness programmes.

Jeddah, Western Region, SA

Fully accountable for the Operations Division department, enriched processes covering retail operations and trade finance, collaborated with corporate branches, added efficiency to enterprise and treasury operations, reduced transaction cycles to improve customer experience and optimised complex legacy enterprise processes.

Jeddah, Western Region, SA

Successfully established a high-performing team from scratch to help deliver business goals, centralised business-critical MI reporting capabilities, introduced automation concepts, utilised KPIs to measure business performance, analysed and reported financial risks and uplifted relationships with internal partners.ATM Operation, cash processing centers.

Jeddah, Western Region, SA

Enriched regional distribution management strategies to suit geographic needs, undertook location profitability studies, implemented profitability modules in alignment with set business criteria, identified and reported on low performing ATMs, re-engineered transaction process flows and setup the affluent customers attraction programme.

Jeddah, Western Region, SA

Manage/administre Oracle databases including performance monitoring and enhancing, housekeeping, troubleshooting and upgrade/migrations.Prime accountability on the Oracle database for the core banking system and NCB stock market databases.

Jeddah, West Region, SA

Jeddah, West Region, SA