• Manage and execute projects so they stick to schedule, scope, and budget.• Developed annual budgets for new and ongoing IT projects and ensured operation within parameters.• Managing the internal & hosted network infrastructure including: firewalls, servers, switches, CCTV and telecommunications.• Writing documentation for ICT procedures, security and disaster recovery.• Strengthening the IT infrastructure through implementing new technologies.• Responsible for the process of hardware and software installation.• Maintaining the companies IT systems, software and databases.• Procurement of IT hardware, software and maintenance products & services.• Management of server software and associated backup routines.• Maintaining documentation of changes regarding users, functions & systems.• Perform IT Audit.• Reporting to the Chief Executive and Chairman.• Recruited, interviewed, and hired contractors and employers to work on IT projects.

• Reporting to the CEO, and take a lead in ICT specialist area, to manage the IT function on a day-to-day operational basis• Responsible for development and support and maintenance of departmental systems and applications.• Develop, implement and monitor the company practices for data protection, internet use, e-mail, security and ICT resource management, strategy and vendors.• Develop hardware, software and the network solutions throughout the company, to meet curriculum and administrative needs.• Manage Tamir network infrastructure.• Responsible for the infrastructure management, help desk and security of the Tamir internal network.

• Leads in the administration of communications network within the organization; provides network support to other sections within ICS to help them accomplish their mission • Design and deploy company Group Policy Objects and utilize other Active Directory tools.• Provide IBM Lotus Notes Server email configuration, maintenance and administration• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.• Provide Active Directory configuration, maintenance and administration • Manage servers, including domain controllers, global catalog servers and email servers (about 20 servers all in Cairo).• Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to Active Directory and Lotus Notes• Sets up, configures, and supports internal and/or external networks. • Recommends upgrades, patches, and hotfixes. Applies and installs approved upgrades, patches and hotfixes. (using CA Unicenter Server)• Develops and designs the network / VoIP portions of enhanced tenant service offerings.• Provides input into disaster recovery planning and testing related to networking components • Supervises in troubleshooting efforts and resolves network problems, including all Layer 1,2, &3 issues • Translates business/functional system requirements into clear and concise instructions for self and other staff. • Assists the office manager with office facilitation and daily operations. A pleasant demeanor with the willingness to work with staff members and to help implement new processes when necessary.• Maintains and manages office supply inventory.

• Responsible for data infrastructure installation, expansion, maintenance and monitoring performance.• Maintain data infrastructure service level requirements and measurements.• Ensure proper response to internal trouble tickets is provided and if necessary coordinate the involvement of other IT stuff in order to facilitate problem solutions.• Assist in establishing standards and guidelines for the acquisition, installation, and use of computers, local area networks, servers, and software.• Provide technical assistance, guidance and coaching to other department members.• Windows Server 2003 Administrator (NT Administrator for more than 30’s PC working at a domain network, and I have created the domain tree and the network system.• Webmaster for the company website (www.tedegypt.com)• Webmaster for the company partner website (Ceramica-Elmasreen)• Developing and designing the TED Website.

• Lecturer & Training specialist. • Supervise the graduation projects• Responsible for the computer labs• Administrate the computer network for the employees

• Work with the Minister Secretaries team.• Developing computer software’s.• Creating a public relations database system.• Support and coordinate implementation of workload.

• Developed software for Teller Machines (TCD).• Team leader Designing and programming the accounting database system.• Responsible for the new project E-commerce Payment Solution - EMS Estate Management System offers remote installation, diagnostics.• Configuration download and stock control. The system service for banks or maintenance companies managing payment terminals.