Teaching Business Research Methodology and Statistics for MBA and DBA Programs.

Teaching Business Research Methodology and Sales Management at Mini MBA Programs

o Senior Researcher at Sega team Research Center with the focus on research on training and developing trainers in different business areas.o Business consultant, carrying out feasibility study for SMEs which include:- Market Research “primary and / or secondary”.- Data collection and analysis using SPSS.- Financial Feasibility for startups and running projects.- Business plans for different companies and startups in different sectors “Nurseries, Fast Food Restaurants, Retail shops and Garment small factories and workshops”o Strategic Consultant for some companies in the real estate responsible for:- Analyzing the market trends and competition.- Assessing the current situation of different business functions in the company.- Formulating the Corporate Strategy for the company.- Formulating the Business Strategy.- Formulating the strategies of different business functions.

Roles & Responsibilities:• Strategic Planning o Planning and implementing the growth direction of the company:- Adding more products to our product line, and expanding geographically outside Egypt by opening a branch in UAE “from 2006 till 2013”.- Adding production line for fiber jumpers and cords.o Collecting, analyzing ICT market trends as well as the trend of the macro-economy.o Monitoring customers’ satisfaction as well as the changes of the customer requirements.o Monitoring competitors’ actions and plans.• Marketing Planning o Preparing and executing marketing plan and its objectives.o Preparation and supervision for the ICT Exhibitions that our company attends either in Egypt or in UAE.• Sales team supervision:o As a company that has B2B products we are highly dependent on the personal selling, so I am managing and supervising our sales team to assure the clarity of the marketing objective and to support the sales staff.o Following customers’ needs and requests till it reaches the ordering stages.o Assure the customer satisfaction.o Handling regular client satisfaction surveys and customer complaints, and solving problems.• Supply Chain and Operations Management:o Following and executing the shipping process and documentations for our product line.o Assure customers and suppliers retention and loyalty.o Pricing Negotiation with foreign suppliers and freight forwarders.o Sourcing materials from different foreign suppliers.o Manage material inspection and delivery and ensure customer satisfaction by handling the customer complaints.o Coordinate between all company departments to close the logistics process cycle.o Managing the logistics activities, including repair and return process.• Business Developmento Regularly redefine, control, monitor, evaluating and modify company products’ information.o Following up on effective integration of various departments and ensure consistent and efficient work flow process.

o Determine what stocks to purchase, using technical and fundamental analysis.o Determine what quantities to be purchased from each stock using fundamental analysis and Linear Programming.o Monitoring the portfolio position and make the required adjustment if needed according the market situations.

Roles & Responsibilities:o Handling the business with Telecom Egypt as an account manager, including tender preparation, follow up of deliveries and installations, getting customer feedback regarding our company and follow up receivables and collections.o Handling business with Telecom Contractors.o Participating in sales management plans to assign sales targets.

Roles & Responsibilitieso Handling the selling activities with Telecom Customer like “Telecom Egypt and Vodafone”.o Handling the selling activities for infrastructure Data network with different customer.o Preparing proposals and getting customers’ feedback.o Coordinate between different company departments from the time of getting customer order till goods delivery.

Roles & Responsibilities:o Installation and commissioning of Telecom systems for Telecom Egypt.o Technical support and trouble shooting for the hardware and software of the system under the supervision of the foreign experts from the supplier company “Reltec company from USA”.o Handling site survey for new projects.o Managing the technical team during installation.o Coordinating with warehouse to get the required material for installation.o Making the Provisional and Final Acceptance of the sites to the customer.o Handling the project planning for new sites “timing, expenses and quality”.