* PMP® & ITIL® Certified in 2016.* IRCA - ISO 9001:2015 Lead Auditor Certified from Avanta Global - Singapore in 2018.* Appreciation Certificate from (Vice Minister of Education) & (GIZ-GmbH), for my valuable 2022/2023 participation in Egyptian nationwide “Employment Promotion Program (EPPIII)”.* IT Manager achievements: 1) Moved ERP & HRMS to new Data Center , upgraded the connections with re-design of network infrastructure & Fortinet Firewall. 2) HR/Payroll System… Show more * PMP® & ITIL® Certified in 2016.* IRCA - ISO 9001:2015 Lead Auditor Certified from Avanta Global - Singapore in 2018.* Appreciation Certificate from (Vice Minister of Education) & (GIZ-GmbH), for my valuable 2022/2023 participation in Egyptian nationwide “Employment Promotion Program (EPPIII)”.* IT Manager achievements: 1) Moved ERP & HRMS to new Data Center , upgraded the connections with re-design of network infrastructure & Fortinet Firewall. 2) HR/Payroll System integration to Attendance M/Cs. 3) New CRM, receives customer requests & assign to concerned staffs. 4) Visited IOT providers in China & Taiwan, analyzed new Water-Meter solutions & conducted presentations in Egypt. 5) Implemented STS Prepaid Water-Meter Solutions in New-Asyut City & New-Minia City. 6) Managed Email Domain & ERP Server Backups. 7) Participated in “Employment Promotion Program (EPP III)”, representing 10th Ramadan investors association & Egyptian private sector. Organized by (giz Egypt - GmbH) & (Ministry of Education & Technical Education), workshops enhanced the Dual System Education, and developed standard job description for ICT jobs, with framework for syllabus contents.* Chief Internal Auditor achievements: 1) ISO 9001:2015 Quality Certifications (2018-2021), (2021-2024), (2024-2027), with yearly External Audits & Surveillance Audits By TUV Austria 2) Metrotec ISO 9001:2015 Internal Audits* E-Marketing Manager achievements: 1) Official English/Arabic website, with all management activities. 2) E-Marketing Facebook campaigns (May 2019-Jan 2020), (May 2020-Jan 2021), (Mar 2021), (Mar 2022-May 2022), and (Jan 2023). 3) Metrotec Official LinkedIn Page. 4) "Quality in Business Certification" & "Top Placer Manufacturing Awards 2021", from "International Trade Council". 5) “Best Water Meter & Accessories Manufacturer/Distributer - North Africa" Award in 2022, from "Acquisition International-UK". 6) Handled all international requests for Water-Meters. Show less

1) Managed whole ICT department (31 staffs located in multiple sites) with minimum turn-over2) Achieved 70% reduction in External/Internal Audit observations3) Released ICT Budget, executed ICT Operations/Projects with 25% less costs, no effects on quality4) Implemented Business Solutions in UDC Group, including Oracle ERP, ECM, BI, Microsoft CRM5) Reviewed, negotiated, approved ICT Procurement, Contracts, AMC’s, with clear budget savings6) Released ICT Objectives-list… Show more 1) Managed whole ICT department (31 staffs located in multiple sites) with minimum turn-over2) Achieved 70% reduction in External/Internal Audit observations3) Released ICT Budget, executed ICT Operations/Projects with 25% less costs, no effects on quality4) Implemented Business Solutions in UDC Group, including Oracle ERP, ECM, BI, Microsoft CRM5) Reviewed, negotiated, approved ICT Procurement, Contracts, AMC’s, with clear budget savings6) Released ICT Objectives-list, Services-list, and ICT KPI’s (Turning ICT into profit-center)7) Released UDC-ICT PM methodology, Disaster Recovery, Business Continuity, and Business Plan Show less

1) Implemented policy changes & custom absence procedures as per DCCI rules, in Oracle HRMS2) Integrated Payroll module to 'Smart business', for automatic employees salary transfer3) Implemented Hall Booking functionality in Oracle CRM (For extra DCCI revenue generation)

1) Implemented Oracle HRMS (HR, Payroll, SSHR, GL Interface) for DRC and Aquafina subsidiary2) Data migration from legacy systems to Oracle ERP (HRMS, AR, AP, GL, and Distribution) modules3) Implemented Intermec HHT Sales solution with integration to Oracle ERP4) Integrated Time & Attendance in-house system to Oracle HRMS5) Sales & Marketing KPI Reports, Marketing Premiums Control System, and Commission Module6) Implemented Maximizer CRM software for DRC Call Center

1) Remote sales software on Symbol HHT with integration to Oracle ERP for Masafi2) Installed, configured,migrated Oracle database & applications for UAE Ministry of Education3) Implemented Gems ERP in PIC (Kuwait), ORC-PEPSI (Oman), KNFM (Sudan)4) Implemented Gems ERP across UAE (DRC-PEPSI, Masafi, Al Nasser Holdings, Thani Corporation, Al Bustan Center, Jovial, Saqr Port, Rak Rock, OTIS, Union Mosaic, Arabian Packaging, Arabian Mix)5) Participated in Analysis, design… Show more 1) Remote sales software on Symbol HHT with integration to Oracle ERP for Masafi2) Installed, configured,migrated Oracle database & applications for UAE Ministry of Education3) Implemented Gems ERP in PIC (Kuwait), ORC-PEPSI (Oman), KNFM (Sudan)4) Implemented Gems ERP across UAE (DRC-PEPSI, Masafi, Al Nasser Holdings, Thani Corporation, Al Bustan Center, Jovial, Saqr Port, Rak Rock, OTIS, Union Mosaic, Arabian Packaging, Arabian Mix)5) Participated in Analysis, design, development of Gems ERP, Presented the solution in Gitex-20026) Analysis and design of ATM application and data migration to Oracle database, Invest Bank Show less

1) Personnel & Payroll Modules for Nile Matches Company - Alexandria - Egypt2) Accounting Module for Public Relations Department - Cairo Bank

1) Migration of Oracle database and applications for Egyptian Military Air Forces2) Hotel management software, that was presented in Dubai Gitex 19943) Balsam Banking Software, that was implemented in multiple African countries

1) Amiria-Press Project2) ICL development center, various modules for Cairo Bank