Ajeesh Ashraf Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

- Working closely with healthcare brands in the Middle East and helping them provide a superior patient experience (PX)- Identifying opportunities to improve patient experience and engagement within the region - Enabling product teams to offer solutions aligned to local workflows and patient experience/engagement challenges

India

India

Principal team member charged with managing all aspects of customer engagements from pre-sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomeso Perceiving client needs and pain points and mapped them to SalesFokuz CRM product portfolio.o Defining business processes and quantifying the potential benefit of SalesFokuz CRM to prospects and customers.o Understanding and developing points of view on multi-channel sales strategies to align with organizational sales objectives that maximize ROI.o Working with Sales leadership, field sales people, and sales operations personnel to optimize process and technology solutions.o Manage the post sales transition to the service setup team. Ensure that the service setup team understands scope, project plan, and key stakeholders.o Act in an advisory/QA role with service setup team to ensure clients' requirements are translated correctly from sales cycle to delivery.

Riyadh, Saudi Arabia

Key resource in the development and marketing of company's new EMR software. Target market included large physician practices and clinics across the country. Strategically positioned the features and benefits of the product to the Health Care industry. o Assisted the company in achieving its financial objectives by increasing the awareness, understanding and adoption of the product across the target market.o Demonstrated EMR and Practice management software to customers, prospective customers and industry experts to communicate the extensive value proposition.o Comprehensive understanding of the entire workflow in hospitals, polyclinics, stand-alone diagnostic imaging centers and other third-party providers of care. o Execute direct sales presentations and discussions at all levels of prospect organizations, including remote web presentations and onsite discussions.o Conducted combined walk-through meetings, facilitated communications, ensured coordination, and cooperation among various stakeholders.o Involved in both pre and post sales activities to build strong relationships with customers and drive product adoption, retention, account expansion and renewals.o Maintained knowledge of products and services provided by competitors and utilize this information to solidify and enhance company’s’ market position.

India

QBurst is a Deloitte Fast 50 web and mobile app development company with offices in the USA, the UK, the UAE, Poland, Singapore, Australia and India.Have been delivering customized, cost-effective, enterprise-grade products and services for startup companies and medium-sized enterprises for a decade. One of the core members in the Business Analysis / Development team that served Fortune 500 clients. Worked on multiple projects and varied technologies simultaneously. Demonstrated an unwavering commitment to customer service that resulted in client retention and repeat projects.Responsibilities:• Attend client meetings and assist with determination of project requirements• Analyze and validate business needs, translate the needs to functional business requirements.• Articulate the business requirements to the technical team and ensure that it is captured and understood well.• Assist the PM in the drafting and issuance of project proposals, RFPs, tenders, budgets, cash flows and preliminary schedules• Assist the PM in the review of Contractor quotations to ensure that only fair and reasonable pricing is recommended for approval. • Take part in the design and document the business processes using standard process modelling techniques. Identify gaps and opportunities for change and asses business impact.• Track the progress and quality of work being performed by design disciplines/trades• Use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures• Ensure clients’ needs are met in a timely and cost effective manner• Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations• Coordinate flow of work within or between departments to ensure smooth flow of process of work.• Ensure that the work reports and delivery status of projects is maintained

India

Sweans Technologies is a fast growing global IT services company, with more than 2000 clients over 62 countries. The company is a leading services and solutions provider in the field of Website Designing, e-commerce, Web Marketing, Graphic Designing and Web applications programming. As a rookie, my primary task was to assist the Sales Manager with scheduling, prospect researching and lead nurturing. With the right guidance and support, soon I was able to work directly with the clients. I learned the first and basic lesson in Sales - " Solve for the customer and be helpful as possible throughout their buying journey" and this was a lesson well learned, ended up getting me the "Young Gun" award for outstanding Sales accomplishments. Responsibilities :• Lead generation through cold calling and email campaigning.• Finding opportunities to work with prospective customers by listening to their problems and educating them on the options available.• Analyzing business requirements and preparing SRS documents.• Helping the clients to choose the right Engagement model so that the project is completed within the estimated time and effort.• Negotiating and closing the deal,• Liaising with the development and testing teams and updating clients till project completion.• Generation of invoices based on the milestones and following up with the clients on payment.• Building a healthy Pipeline and preparing weekly pipeline report.• Managing and updating the sales CRM.• Achieving Monthly Targets. • Building a proper communication channel between Clients and Sweans team to maintain a healthy Client/Sweans relationship..• Following up with old clients for Up-sell / Cross-sell opportunities.

Bachelor Of Technology (B.Tech.), Information Technology

Bachelor Of Technology (B.Tech.), Information Technology

Activities and Societies: Secretary - SAIT(Students Association of Information Technology) Member - IEEE